NexlintoShift Lead
Company : Five Guys
Location : Fountain Hills, AZ, 85269
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Fountain Hills presents a moderately competitive scene for shift lead positions, especially in food service. Local eateries like Five Guys seek candidates with leadership experience, so showcasing your ability to manage fast-paced shifts can set you apart amid steady demand.
Five Guys in Fountain Hills emphasizes a fun, team-driven atmosphere where shift leads foster positivity and productivity. This localized culture values hands-on leadership and encourages mentorship, reflecting a community-focused approach uncommon in larger chains.
Effective shift leads usually combine strong communication skills with prior supervisory experience in fast-food or high-volume environments. They excel at motivating diverse teams, managing operational flow, and ensuring compliance with food safety standards, all essential for smooth shift execution.
Besides crew management, a shift lead handles quality assurance, resolves guest issues swiftly, oversees cleanliness, and supports opening and closing routines. This role demands multitasking and attention to operational metrics to maintain high service and safety standards.
Yes, Five Guys encourages shift leads to pursue management tracks, offering mentorship and performance reviews. This role is designed as a stepping stone to higher leadership positions within the company, rewarding initiative and operational excellence.
Shift leads at Five Guys in Fountain Hills can expect a base starting wage of around $19.00 per hour, supplemented by tips and performance bonuses. This competitive pay package aligns with regional standards for supervisory roles in fast-casual dining.
Five Guys often offers flexible shift lead roles across various shift times, including second and third shifts. Candidates interested in non-traditional hours can find opportunities to lead evening or overnight teams, accommodating diverse scheduling needs.
The Five Guys shift lead role uniquely combines competitive pay with weekly secret shopper bonuses and free meals. Its emphasis on team culture and real-time feedback fosters a more engaging work environment compared to typical fast-food supervisory jobs.
Five Guys offers continuous mentorship and performance evaluations for shift leads, promoting skill-building in coaching, conflict resolution, and operational management. This hands-on approach helps candidates refine their leadership abilities in a supportive setting.
Absolutely, the experience gained managing diverse teams, overseeing store operations, and driving customer satisfaction equips shift leads with transferable skills valued across hospitality and retail management careers.