NexlintoGeneral Manager
Company : Five Guys
Location : Berwyn, IL, 60402
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Strong motivational skills stand out when managing teams at Five Guys. Effective communication, adaptability amidst fast shifts, and a team-first attitude help maintain the dynamic restaurant environment, fostering both crew performance and customer satisfaction.
Unlike traditional general manager positions, this role demands high physical stamina and real-time coordination due to open kitchen operations. Embracing a lively, music-infused atmosphere while juggling diverse crew roles sets it apart from more conventional managerial jobs.
Many General Managers leverage their experience to advance into regional leadership or operations roles within the food service industry, benefiting from Five Guys’ growth focus and leadership development programs that prepare managers for broader responsibilities.
While not mandatory, ServSafe certification is highly regarded locally, signaling a commitment to food safety standards. Additionally, ongoing leadership development and cross-training are common expectations in Berwyn’s competitive hospitality market.
Berwyn's growing dining scene increases demand for skilled general managers capable of thriving in fast-paced environments. Candidates with strong leadership and operational experience often face competitive hiring but benefit from ample advancement opportunities.
Five Guys encourages managers to foster a collaborative and energetic vibe through active participation in daily operations, promoting open communication and a fun, music-rich atmosphere that boosts morale and team cohesion.
This position emphasizes hands-on shift oversight, crew rotation, and customer-facing problem-solving within a food service context, contrasting with more administrative duties typical in retail or healthcare management.
General Managers in Berwyn typically earn between $50,000 and $65,000 annually, with Five Guys offering additional quarterly bonuses tied to restaurant performance, positioning it competitively within the local fast-food management salary range.
Yes, Five Guys emphasizes career progression with structured leadership training and the chance to ascend to regional management roles, making it an attractive option for ambitious managers seeking upward mobility.
The role combines dynamic team leadership with fast-paced operational control in an upbeat, music-driven setting, ideal for managers who thrive on active engagement, quick decision-making, and fostering positive customer experiences.