NexlintoShift Manager
Company : Five Guys
Location : Winfield, IL, 60190
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Winfield shows growing demand for shift managers in fast-casual dining, especially with brands like Five Guys expanding. Competition remains moderate, balancing opportunities for candidates with leadership experience and strong customer service skills in this suburban Illinois area.
While no strict certifications are mandated in Winfield, possessing food safety or hospitality management credentials can boost a shift manager’s prospects, demonstrating knowledge in health codes and leadership, which local employers highly value.
Mastering team motivation, conflict resolution, and operational oversight are crucial. A shift manager must balance staff coordination with quality control, fostering a productive environment and driving guest satisfaction to prepare for higher managerial positions.
Shift managers carry broader responsibilities, including shift planning, performance monitoring, and opening or closing duties. Unlike crew leaders, they are accountable for overall shift success, ensuring standards and safety compliance while developing team skills.
Starting as a shift manager opens pathways to assistant store manager or store manager roles. Five Guys’ structured training and emphasis on internal promotion mean motivated individuals can advance through leadership tiers while honing operational expertise.
Five Guys encourages shift managers to foster energetic teamwork, offering incentives like shared tips and bonus programs. This focus on morale and recognition helps create an upbeat workplace that values employee contributions during every shift.
Due to Five Guys' made-to-order approach, shift managers must efficiently orchestrate food prep and service without compromising quality. Managing high volumes while maintaining customer experience requires quick decision-making distinct from more assembly-line focused competitors.
A $19/hour starting wage is competitive for shift manager roles in Winfield’s fast-food sector, often supplemented by tip sharing and bonuses. This rate reflects the balance between leadership demands and local cost of living, making it attractive within regional norms.
Five Guys offers adaptable scheduling to accommodate full-time availability post-training, recognizing the diverse needs of shift managers. This flexibility supports work-life balance, aiding retention in a fast-paced restaurant environment.
Applicants can anticipate a role emphasizing leadership in customer service and team management. Five Guys values prior experience but also invests in training, making it accessible for those ready to step into supervisory positions within the local market.