NexlintoShift Manager
Company : Five Guys
Location : Canonsburg, PA, 15317
Job Type : Full Time
Date Posted : 5 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where shift managers actively guide crew performance while fostering a positive team atmosphere. Unlike some chains, they offer flexible scheduling, shared tips, and bonuses, making the Canonsburg location appealing for managerial growth within a supportive environment.
Strong communication, quick decision-making, and a passion for quality food service are essential. The role demands someone dependable who can inspire a team, maintain safety standards, and manage shift operations smoothly under pressure, ensuring guest satisfaction every time.
Managing fluctuating customer volumes, coordinating crew tasks efficiently, and swiftly addressing guest feedback are common challenges. Balancing food safety with speed and maintaining team morale during busy periods requires adaptability and proactive leadership.
Yes, the starting pay of $19.00/hour plus shared tips and bonuses positions Five Guys competitively within Canonsburg’s restaurant market. Additional benefits like free meals and healthcare offerings enhance the overall compensation package.
Five Guys supports career progression through clear advancement paths, including training for higher management roles. Shift Managers gain leadership experience transferable across the restaurant industry, with potential for regional or corporate opportunities.
Five Guys prioritizes a team-centric culture with performance bonuses linked to customer service, which may differ from corporate-driven structures at Burger King or McDonald's. This approach often results in a more personalized management experience and flexible scheduling.
Shift Managers at Five Guys handle opening or closing duties, oversee strict food safety protocols, and actively participate in training new crew members. They also engage directly with customer feedback via secret shopper programs, enhancing operational quality.
Canonsburg’s growing foodservice sector shows steady demand for competent Shift Managers, increasing competition but also creating multiple openings. Candidates with leadership experience and flexibility tend to stand out in this market.
Canonsburg’s suburban setting means some applicants face longer drives from Pittsburgh or neighboring areas. Traffic during peak hours can impact shift start times, so planning reliable transportation is key for punctuality and work-life balance.
While no specific certifications are mandated, Five Guys offers comprehensive in-house training focused on food safety, customer service, and leadership skills, ensuring compliance with Pennsylvania health standards and operational excellence.