NexlintoShift Manager
Company : Five Guys
Location : Goshen, AR, 72735
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Goshen's hospitality sector shows moderate competition for shift manager spots, especially at renowned brands like Five Guys. Candidates with proven leadership and restaurant experience stand out, as demand for efficient shift supervisors remains steady amidst local growth in quick-service restaurants.
While formal certifications aren’t always mandatory, Arkansas eateries often favor shift managers knowledgeable in food safety and OSHA guidelines. Holding ServSafe or similar credentials can boost your profile, demonstrating commitment to maintaining high-quality and safe dining environments.
Shift managers in fast food focus heavily on real-time operational flow, team coordination, and food quality control under fast-paced conditions. Unlike retail, responsibilities include managing food prep safety and guest satisfaction simultaneously, requiring quick decision-making and hands-on leadership during shifts.
Being adaptable and proactive ranks high, as shift managers must motivate crew, resolve conflicts, and maintain smooth service during peak hours. Clear communication and leading by example foster a positive atmosphere, essential for upholding Five Guys’ brand standards locally.
Shift managers often progress to assistant manager roles or store manager positions, leveraging operational expertise gained on the floor. Five Guys encourages internal growth, offering leadership training and career development paths that reward dedication and performance over time.
Five Guys emphasizes personalized guest service and quality control more intensively, with shift managers actively engaging in team coaching and secret shopper programs. This contrasts with other chains where operational scale may dilute hands-on leadership during shifts.
Five Guys provides shift managers with structured tools and bonus incentives tied to customer service excellence. Managers receive support in staff development and share in tips, creating motivation to maintain high standards while nurturing team skills.
Starting pay for a Five Guys shift manager in Goshen is around $19.00 per hour, supplemented by shared tips and performance bonuses. This combination offers competitive compensation aligned with regional cost of living and the fast-paced demands of restaurant leadership.
Shift managers often have flexibility to pick up extra shifts, which directly increases their income through hourly wages plus tips. This flexibility suits those seeking to maximize earnings while gaining varied leadership experience in different shift times.
Night shifts can demand heightened vigilance for safety and customer interactions with reduced staff. Shift managers must maintain morale and operational efficiency despite quieter hours, ensuring food quality and guest service meet Five Guys’ standards throughout all shifts.