NexlintoShift Lead
Company : Five Guys
Location : New Ellenton, SC, 29809
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking on the Shift Lead position at Five Guys in New Ellenton offers hands-on experience managing fast-paced restaurant operations. It sharpens your ability to motivate diverse teams, resolve customer issues swiftly, and maintain high food safety standards—key qualities that bolster your leadership portfolio.
Unlike retail or technical lead roles, the Shift Lead at Five Guys prioritizes real-time team coordination in a foodservice environment. It demands quick decision-making during shifts, a strong focus on food quality, and direct guest interaction, emphasizing operational leadership over technical or product management skills.
Successful Shift Leads in New Ellenton usually have prior experience in fast-paced food service leadership, excellent communication, and a proactive attitude. Local employers value candidates who demonstrate reliability, adaptability, and the ability to foster a positive team culture in a community-oriented setting.
Five Guys offers Shift Leads competitive hourly pay starting at $19.00 plus tips, plus bonuses like weekly secret shopper rewards and free meals during shifts. Their supportive culture and clear promotion pathways distinguish it from other eateries around New Ellenton, creating an engaging growth environment.
New Ellenton's hospitality sector sees steady demand for skilled Shift Leads, yet Five Guys' reputation attracts strong applicants. This means candidates should highlight leadership experience and enthusiasm for team-building to stand out amid local competition and secure roles quickly.
Shift Leads at Five Guys start with a base pay around $19.00 per hour, supplemented by tips and performance bonuses like secret shopper incentives. Additional perks such as free meals, healthcare benefits, and 401(k) options make the overall compensation competitive within the New Ellenton job market.
Shift Leads manage crew assignments and store readiness, but during peak hours, they focus more on coaching and guest satisfaction. Early or closing shifts emphasize inventory checks and cleanliness. This dynamic requires adaptability to maintain operational excellence throughout the day.
Five Guys encourages Shift Leads to advance through mentorship and real-time feedback. Many progress into restaurant management roles, benefiting from structured performance reviews and internal promotions designed to cultivate long-term careers in hospitality leadership.
While no special certifications are mandatory, familiarity with South Carolina food safety regulations and customer service norms enhances effectiveness. Local insights enable Shift Leads to better address community preferences and comply with regional health standards.
Five Guys equips Shift Leads with continuous training, performance feedback, and a team-oriented culture that prioritizes excellence. This environment empowers leaders to enforce food safety protocols strictly and inspire crew members to deliver exceptional guest experiences consistently.