NexlintoShift Manager
Company : Five Guys
Location : Burbank, IL, 60459
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys offers a competitive starting wage of $19/hour plus shared tips and bonuses, along with comprehensive benefits and a positive team culture in Burbank. This creates a dynamic leadership environment distinct from typical burger chain shift manager roles.
Effective communication, decisiveness under pressure, and the ability to motivate crew members are crucial. At Five Guys, leading by example while ensuring quality and safety is essential to maintain smooth shift operations.
Managing team coordination, maintaining top-notch food safety standards, and handling guest feedback swiftly are everyday hurdles. Balancing operational duties with coaching staff ensures each shift runs efficiently in Burbank’s bustling market.
Burbank’s restaurant market shows moderate demand for shift managers, with competition driven by nearby hospitality venues. Candidates with leadership experience and customer service skills tend to stand out in this local job landscape.
Most shift managers in Burbank experience commutes under 30 minutes, aiding a balanced schedule. Flexible shifts at Five Guys further help employees manage personal commitments alongside their leadership roles.
Five Guys enhances its shift manager roles with perks like secret shopper bonuses, free meals during shifts, and eligibility for medical, dental, vision, and 401(k) benefits, offering more than typical restaurant supervisory jobs.
Starting at $19 per hour plus tips and bonuses, Five Guys’ pay is competitive in Burbank’s market, often surpassing the average for entry-level shift manager positions in local quick-service restaurants.
Emphasize 1-2 years of leadership in restaurant or retail settings, strong communication skills, and a passion for delivering excellent guest service. Demonstrating reliability and a proactive attitude can significantly boost your candidacy.
Five Guys offers clear advancement paths, encouraging shift managers to develop leadership skills and move into higher management roles, supported by ongoing training and performance incentives within the Burbank location.
Five Guys shift managers uniquely balance operational leadership with a strong focus on customer experience, quality control, and team development, often handling opening and closing duties with a hands-on approach uncommon in larger chains.