NexlintoShift Lead
Company : Five Guys
Location : Delta, OH, 43515
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads at Five Guys in Delta maintain high energy by actively coaching team members while managing workflow, ensuring food quality, and handling guest issues promptly. Balancing leadership with hands-on tasks keeps the crew motivated and operations running smoothly during peak times.
In Delta, OH, Shift Leads must adapt to local customer preferences and manage fluctuating staff schedules due to the area's work culture. Handling unexpected rushes while maintaining food safety and team morale requires flexibility and strong communication skills.
A Five Guys Shift Lead stands out by combining frontline operational expertise with mentorship abilities, driving team performance and enforcing high standards. Unlike regular crew roles, this position demands proactive problem-solving and real-time decision-making.
Starting as a Shift Lead opens pathways to management roles within Five Guys, with chances to advance to store manager positions. The company’s mentorship and performance reviews support continuous skill development tailored to long-term leadership in the restaurant industry.
Delta's hospitality sector shows steady demand for Shift Leads, with moderate competition due to local workforce size. Candidates with prior leadership experience in food service and strong communication skills tend to stand out during hiring processes.
Shift Leads at Five Guys in Ohio typically earn a base pay starting around $19.00 per hour, supplemented by tips and performance bonuses like secret shopper incentives, resulting in competitive overall compensation within the fast-casual dining segment.
Five Guys equips Shift Leads with real-time feedback and mentorship, enabling them to address guest concerns swiftly and professionally. Training emphasizes empathy and timely resolution, enhancing customer satisfaction and fostering a positive dining atmosphere.
Shift Leads oversee crew assignments, ensure cleanliness, verify food safety protocols, and monitor performance metrics during opening and closing. Their hands-on leadership guarantees the restaurant meets operational standards and is ready for the next shift.
Five Guys offers a team-focused culture with competitive pay and comprehensive benefits, which may surpass other local quick-service spots. The emphasis on mentorship and growth opportunities provides Shift Leads with a more supportive and rewarding environment.
Unlike typical retail lead roles, Five Guys Shift Leads combine operational management with direct food service leadership. The role demands balancing customer service excellence with food safety and team coaching, making it a distinct hybrid of hospitality and leadership.