NexlintoShift Lead
Company : Five Guys
Location : Bedford, TX, 76021
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Bedford's growing foodservice sector keeps demand for shift leads steady, especially at popular chains like Five Guys. Local competition is moderate, with employers valuing candidates who combine leadership skills with hands-on restaurant experience, making it a promising area for career growth in hospitality management.
Shift leaders in Bedford often juggle fast-paced customer service with team coordination under tight timelines. Challenges include maintaining high food quality standards during peak hours and adapting to local customer preferences, which requires strong multitasking and communication abilities to keep operations smooth.
Effective communication, team motivation, and quick decision-making are crucial for a Five Guys shift lead. You’ll need to foster a positive work environment while ensuring operational standards, such as food safety and guest satisfaction, are consistently met during shifts.
Shift leads uniquely balance supervising crew assignments with hands-on involvement in food prep and customer service. Unlike entry-level staff, they oversee shift performance metrics and handle guest concerns directly, making them pivotal in maintaining store readiness and team productivity.
Experience as a shift lead at Five Guys can open doors to management positions such as assistant manager or store manager. The company supports internal promotions, so demonstrating leadership and operational excellence can accelerate advancement within their restaurant network.
Five Guys provides mentorship, real-time feedback, and structured performance reviews for shift leads. This hands-on support, combined with access to growth opportunities and comprehensive benefits, helps Bedford employees enhance their skills and advance their restaurant careers.
Five Guys emphasizes a fun, team-oriented culture alongside competitive pay and unique bonuses like secret shopper rewards. Shift leads here enjoy free meals, mentorship, and a clear path for career progression, setting it apart from other local fast-food leadership roles.
Yes, $19.00/hour plus tips and bonuses is competitive for shift leads in Bedford’s fast food industry. This rate, combined with benefits like free meals and 401(k) eligibility, positions Five Guys favorably against other quick-service restaurants offering leadership opportunities in the area.
While formal certifications aren't always mandatory, food safety training and leadership development courses are highly valued in Bedford’s restaurant scene. Demonstrating knowledge in these areas can give shift leads an edge in managing teams and meeting regulatory standards effectively.
Shift leads at Five Guys often work 1st or 2nd shifts to align with peak customer hours. Scheduling flexibility exists but usually requires availability during busy periods, including weekends. This balance allows shift leads to manage operational flow while supporting work-life balance.