NexlintoShift Manager
Company : Five Guys
Location : Burr Ridge, IL, 60527
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Strong communication, quick decision-making, and the ability to motivate a diverse team are vital. A Shift Manager must balance operational efficiency with exceptional guest service, adapting rapidly during busy shifts to maintain quality and safety standards.
Five Guys emphasizes a family-like culture with high energy and teamwork. Shift Managers here focus on personalized coaching and fostering a positive workspace, which directly translates to superior guest satisfaction compared to more corporate-driven chains.
Focus on leadership, conflict resolution, and operational knowledge like food safety. Developing interpersonal skills and learning to manage workflow under pressure will prepare you for the responsibilities of overseeing shifts effectively.
Many think Shift Managers only supervise staff, but the role demands multitasking, including handling unexpected issues, ensuring compliance with health standards, and maintaining high morale, which requires strong organizational and people skills.
Shift Managers in Burr Ridge typically earn between $18 and $22 per hour. Five Guys offers a competitive starting wage at $19 per hour plus tips and bonuses, positioning it well within the local market for restaurant leadership roles.
Burr Ridge’s growing suburban market creates steady demand for restaurant leadership. While competition exists, Five Guys’ reputation for career growth and benefits attracts motivated candidates, making preparation and demonstrated leadership experience key to standing out.
Balancing staff scheduling, maintaining food quality during peak hours, and swiftly addressing guest concerns are daily hurdles. Shift Managers must also ensure safety compliance and keep team morale high in a fast-moving environment.
Five Guys offers flexible scheduling with options for full-time hours post-training, allowing Shift Managers to tailor shifts around personal commitments. This adaptability supports employees in managing work-life balance effectively.
Certifications in food safety (like ServSafe) and leadership development courses boost employability. Illinois employers often value candidates familiar with local health regulations and demonstrated team management skills.
Shift Managers benefit from a shared tip pool and secret shopper bonuses tied to customer service and store performance, incentivizing attentive leadership and team motivation to exceed guest expectations.