NexlintoShift Manager
Company : Five Guys
Location : Ann Arbor, MI, 48103
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Ann Arbor, MI
Popular Searches for Shift Manager
Frequently Asked Questions
Ann Arbor's restaurant industry is vibrant, with moderate competition for shift manager roles like at Five Guys. Due to the city's mix of students and professionals, employers frequently seek leaders who can balance fast-paced service with team management, making strong interpersonal skills a key advantage locally.
Shift managers in Ann Arbor burger joints often juggle high customer volumes during university events and fluctuating staff availability. Handling peak hours efficiently while maintaining food safety standards and guest satisfaction requires adaptability and quick decision-making tailored to the city's dynamic dining scene.
Effective shift managers exhibit decisive communication, team motivation, and a hands-on attitude that fosters trust. They lead by example during busy shifts, ensuring smooth operations and quality control, especially in fast-food environments where time-sensitive decisions impact guest experience.
Emphasize your ability to coordinate staff, oversee food safety protocols, and provide excellent customer service under pressure. Highlighting prior leadership experience, problem-solving, and a proactive approach to training new employees will resonate strongly with hiring managers.
Absolutely. Five Guys offers clear advancement paths for shift managers, combining hands-on leadership with opportunities to develop operational expertise. This role can be a springboard toward higher managerial positions within restaurant chains or broader hospitality management.
Five Guys emphasizes a positive work culture with perks like shared tips and secret shopper bonuses, which aren't standard everywhere. Their focus on quality and team energy creates a distinct environment where managers actively shape guest experiences and team dynamics.
In addition to a starting wage of $19/hour plus tips, Five Guys provides free meals during shifts, flexible scheduling, and eligibility for medical, dental, vision, and 401(k) benefits. These perks support both work-life balance and financial health, tailored to the local workforce's needs.
Yes, Five Guys offers flexible scheduling with full-time hours available after training. This flexibility suits various lifestyles, especially in Ann Arbor's mixed community of students and professionals seeking reliable yet adaptable shift work.
Shift managers at Five Guys in Ann Arbor typically earn around $19 per hour, supplemented by shared tips and bonus opportunities. This compensation reflects regional market rates for restaurant leadership roles, balancing base pay with performance incentives.
While 1-2 years of leadership experience in restaurant or retail is preferred, Five Guys values strong communication skills, reliability, and a passion for customer service. Candidates showing a commitment to growth and team leadership often stand out during hiring.