Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys expects shift managers to lead by example, actively engaging in both supervising crew members and ensuring smooth operations during shifts. This leadership style fosters a positive team environment, crucial for maintaining fast-paced service and high-quality guest experiences in West Sacramento.
Managing shifts in West Sacramento involves handling diverse customer traffic patterns and staffing needs, especially during peak hours. Shift managers must adapt quickly to ensure food quality and customer satisfaction while motivating their crew in a competitive local market.
Employers in this area value candidates with 1-2 years of supervisory experience, strong communication skills, and the ability to maintain high food safety standards. Demonstrating reliability and enthusiasm for team development is particularly important in the local restaurant scene.
Five Guys offers clear advancement pathways, enabling shift managers to develop leadership skills and potentially move into higher management roles. The company's focus on growth encourages ongoing training and performance bonuses to support long-term career development.
At Five Guys, shift managers are tasked with coordinating crew responsibilities while delivering friendly and efficient service. This dual focus ensures that customer satisfaction remains high and that team members receive continuous coaching and support.
Five Guys emphasizes a positive, energetic workplace culture with flexible scheduling and shared tips. Unlike some competitors, it offers secret shopper bonuses and free meals during shifts, enhancing employee motivation and retention.
Yes, shift managers can earn shared tips and participate in a secret shopper bonus program, rewarding excellent customer service and store performance. These incentives complement the competitive hourly wage and benefits available.
Shift managers at Five Guys in West Sacramento start at $19.00 per hour, with additional earning potential through shared tips and performance bonuses. This competitive pay aligns with local market standards for restaurant supervisory positions.
West Sacramento's growing restaurant sector creates steady demand for experienced shift managers. Five Guys benefits from this by attracting candidates eager to lead in a fast-paced, customer-focused environment with opportunities for advancement.
While formal certifications aren't mandatory, proven knowledge in food safety and leadership is highly valued. Five Guys supports on-the-job training, but local health and safety credentials can provide candidates an edge in this competitive market.