NexlintoShift Lead
Company : Five Guys
Location : Grand Prairie, TX, 75050
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead thriving in Grand Prairie’s fast-paced food scene must exhibit decisive communication, motivate diverse teams effectively, and maintain high standards of food quality and guest satisfaction. Adaptability and a proactive mindset help manage daily challenges while fostering a positive crew atmosphere.
Starting as a Shift Lead often opens doors to management positions within the restaurant industry. Demonstrating strong operational skills, team leadership, and customer service excellence can accelerate promotion opportunities to assistant manager or general manager roles.
Beyond supervising staff, a Shift Lead handles shift performance tracking, enforces food safety protocols, resolves guest issues promptly, and ensures the store’s cleanliness and readiness. These tasks are vital to seamless operations and maintaining the restaurant’s reputation.
Grand Prairie’s hospitality sector sees steady demand for skilled Shift Leads, but Five Guys’ reputation for growth and employee benefits attracts many applicants. Competitive pay and career advancement opportunities make these roles particularly sought after locally.
Five Guys emphasizes mentorship, real-time feedback, and a team-centric culture for Shift Leads, coupled with performance bonuses and comprehensive benefits. This unique environment fosters both personal growth and a fun workplace compared to typical fast-food leadership roles.
First shift leaders often manage opening procedures, staff readiness, and peak breakfast rushes, requiring early punctuality and swift team coordination. Later shifts may focus more on closing tasks and inventory, demanding different time-management and multitasking skills.
Shift Leads at Five Guys in Grand Prairie generally start around $19.00 per hour, with additional earnings from tips and weekly secret shopper bonuses. This competitive pay aligns well with local cost of living and industry standards for restaurant supervisory roles.
Clear, concise instructions paired with positive reinforcement help maintain team focus during busy periods. Active listening and prompt conflict resolution foster cooperation, while leading by example encourages consistent adherence to company standards.
Yes, Five Guys provides structured growth pathways with mentorship and performance reviews designed to prepare Shift Leads for higher management roles, making it an excellent stepping stone for those aiming to advance in the restaurant industry.
Grand Prairie’s diverse community shapes a collaborative and energetic work environment, where Shift Leads must adapt to various communication styles and cultural expectations, enhancing team cohesion and customer engagement.