NexlintoShift Manager
Company : Five Guys
Location : Livonia, MI, 48153
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys offers flexible scheduling options for shift managers in Livonia, MI, allowing you to balance personal commitments while meeting operational needs. With full-time availability after training, you can negotiate shifts that fit your lifestyle without compromising team leadership responsibilities.
Local competition in Livonia demands shift managers who combine strong communication with adaptability. Demonstrating reliability and the ability to manage diverse teams during busy shifts can set you apart, especially in fast-paced environments like Five Guys.
Managing team performance, ensuring timely food preparation, and maintaining safety standards are daily priorities. Handling guest feedback professionally and coordinating opening or closing duties also require multitasking and quick decision-making skills.
Starting as a shift leader opens pathways to store management and corporate roles. Five Guys emphasizes internal development, so excelling in operational oversight and team coaching can lead to promotions within this expanding burger brand.
Livonia's growing food service industry means steady openings for shift managers, but competition remains moderate. Employers like Five Guys prioritize candidates with leadership experience and strong interpersonal skills to maintain high service standards.
Yes, Five Guys provides shift managers with shared tips, a secret shopper bonus program, free meals during shifts, and access to benefits like medical and 401(k). These perks enhance job satisfaction compared to typical fast-food managerial roles.
The energetic, team-focused culture at Five Guys encourages shift managers to lead by example, fostering positive work environments even during busy periods. This approach helps maintain quality service and staff motivation throughout every shift.
Shift Managers at Five Guys in Livonia typically start at $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive pay aligns with local market rates for restaurant leadership positions.
Five Guys values candidates with 1-2 years of leadership experience in restaurants or retail, strong communication abilities, and a passion for quality guest service. Being dependable and self-motivated also enhances your fit for the role.
At Five Guys, shift managers not only supervise staff but also actively engage in coaching, quality control, and operational ownership, including opening and closing duties. This hands-on involvement distinguishes the role from similar positions at competing burger restaurants.