NexlintoShift Lead
Company : Five Guys
Location : Whitehouse, OH, 43571
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading a shift at Five Guys in Whitehouse involves fostering collaboration among crew members, ensuring smooth daily operations, and maintaining high morale. The role emphasizes coaching, motivating diverse teams, and creating a positive environment that directly impacts customer satisfaction and operational efficiency.
A successful Shift Lead excels in multitasking, rapid decision-making, and clear communication. They balance supervising staff, maintaining food quality, and addressing customer concerns promptly, all while embodying leadership qualities that inspire teams during high-pressure service hours.
Shift Leads at Five Guys ensure strict adherence to food safety protocols and oversee that every meal meets the brand's standards. They actively monitor preparation processes and cleanliness, making real-time corrections to uphold Five Guys’ reputation for high-quality food and service.
Whitehouse, OH shows steady demand for restaurant Shift Leads, with Five Guys among key employers. While competition exists, candidates with proven leadership and customer service skills often find favorable opportunities due to local turnover and expansion trends in the food service sector.
Most Five Guys employees in Whitehouse enjoy manageable commutes under 30 minutes due to the town’s compact size. Accessibility by car is straightforward, and local public transit options, though limited, are sometimes utilized by staff seeking economical travel to work.
Shift Leads focus on hands-on daily operational leadership, managing crew during active service times, whereas higher management might concentrate on broader strategic decisions. This position bridges frontline execution with team mentorship, serving as a vital step toward managerial advancement.
Yes, Five Guys offers real-time feedback and structured performance reviews as part of a mentorship program. This approach helps Shift Leads refine coaching skills, operational knowledge, and team motivation techniques essential for career progression within the brand.
Shift Leads at Five Guys in Whitehouse typically start with a base pay around $19.00 per hour, supplemented by tips and regular bonuses like secret shopper rewards. This compensation package aligns with local market standards for restaurant leadership roles.
Five Guys Shift Leads benefit from a team-centric culture, competitive pay, and opportunities for advancement, often surpassing standard fast-food leadership roles. The emphasis on food quality and employee development distinguishes it from other chains in Ohio’s restaurant landscape.
Five Guys promotes a supportive and fun work environment, valuing teamwork and individual initiative. Shift Leads gain access to comprehensive benefits and clear pathways for promotion, making it an appealing choice for those seeking a blend of career development and positive workplace culture.