NexlintoShift Manager
Company : Five Guys
Location : Folsom, CA, 95763
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Folsom’s growing food scene increases demand for competent shift managers, especially at popular franchises like Five Guys. Competition is moderate, with companies seeking leaders who can maintain high service and safety standards. Candidates with local experience and strong communication skills often have an edge in landing these roles.
Managing during peak hours in a fast-paced environment like Five Guys in Folsom requires balancing team motivation, quick decision-making, and quality control. Shift managers must adapt to fluctuating customer volumes, ensure safety compliance, and foster a supportive atmosphere that aligns with Five Guys’ energetic culture.
While formal certifications aren’t mandatory in Folsom, food safety training like ServSafe is highly valued. Local employers, including Five Guys, appreciate managers with proven leadership in fast-food settings and a solid grasp of health regulations to ensure smooth and compliant operations.
Shift leaders coordinate team activities, monitor food prep quality, and ensure customer satisfaction throughout their shift. They delegate tasks, manage timing for station coverage, and handle any operational issues, all while maintaining a positive, efficient workflow that supports the business’s standards.
Unlike general managers, shift managers focus on operational execution during their assigned hours, directly supervising crew members and handling immediate customer service challenges. They are pivotal for real-time problem-solving and ensuring shifts run smoothly without compromising quality or safety.
Starting as a shift manager at Five Guys opens pathways to assistant manager or store manager roles, with additional training and leadership experience. The company emphasizes internal growth, allowing motivated individuals to advance by demonstrating strong team management and operational skills.
At Five Guys, managing shifts means embracing a hands-on leadership style focused on team energy and guest experience. The brand’s emphasis on quality and fast service requires shift managers to lead by example, encourage crew development, and maintain a high standard under pressure.
Shift managers at Five Guys in Folsom typically start around $19 per hour, supplemented by shared tips and performance bonuses. Total compensation can increase with experience and shift bonuses, making it competitive within the local fast-food management market.
Five Guys offers flexible scheduling for shift managers in Folsom, accommodating varying availability and supporting full-time hours post-training. This flexibility helps balance personal commitments with leadership responsibilities, contributing to a more manageable work-life dynamic.
Yes, Five Guys rewards shift managers through programs like secret shopper bonuses tied to customer service and store performance. These incentives foster motivation by recognizing leadership effectiveness and encouraging consistent excellence during every shift.