Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Guadalupe, AZ, effective communication and team motivation stand out for Oil Change Assistant Managers. Balancing hands-on vehicle service with coaching ensures smooth daily operations in busy automotive shops, especially given the region's fast-paced service culture.
Unlike technicians focused solely on vehicle maintenance, this role blends operational oversight with light automotive tasks. The Assistant Manager supervises workflow, handles customer interactions, and steps in during busy periods, making leadership and multitasking essential.
This position often serves as a springboard to higher leadership roles like Shop Manager or Operations Supervisor. With hands-on experience and team leadership in a Driven Brands environment, employees gain valuable skills for advancing in automotive service management.
Driven Brands provides paid training, competitive hourly pay plus bonuses, and employee perks like free oil changes. Their culture supports rapid advancement, making it an ideal place for motivated individuals eager to climb the automotive service ladder.
At Driven Brands, the assistant manager role uniquely combines leadership with active service duties, ensuring a balanced experience. The company emphasizes safety, customer satisfaction, and team development within a performance-driven culture rarely matched by competitors.
Guadalupe's automotive service sector is growing steadily, with moderate competition for assistant manager roles. Candidates with leadership potential and flexibility have better chances, especially at recognized companies like Driven Brands that invest in training.
Typical pay ranges from $16 to $22 per hour, factoring in bonuses and benefits. Driven Brands' assistant managers often earn toward the higher end due to performance incentives, making it a competitive wage for the region's automotive support roles.
Absolutely, managing shop operations includes physical tasks like lifting up to 50 pounds and moving in service bays. Working conditions can be challenging in Guadalupe’s heat, so stamina and safety awareness are critical for sustaining productivity.
Team collaboration is vital in this community-driven locale. Assistant Managers are expected to foster a positive environment, mentor new hires, and adapt workflows to meet high customer service standards typical of driven automotive shops in the area.