General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Outstanding General Managers exhibit a blend of high energy, adaptability, and proactive communication. They inspire teams through motivation and humility, managing rotating crews seamlessly in busy kitchens like Five Guys in Kennedale, TX, where fast decision-making and fostering collaboration are critical.
Expect a dynamic schedule with shifts spanning mornings and evenings, leading operations from open to close. Managing inventory, coaching staff mid-shift, and ensuring customer satisfaction are constant, requiring stamina and multitasking to keep the energetic kitchen environment running smoothly.
Starting as a General Manager at a top brand like Five Guys opens doors to regional management or corporate leadership roles. The restaurant’s growth and emphasis on leadership development encourage career advancement into broader operational responsibilities in Texas’ expanding food service market.
While not always mandatory, ServSafe certification is highly valued in Kennedale’s foodservice circles, enhancing a General Manager’s credentials. Local health codes demand familiarity with safety standards, so pursuing such certifications can improve hiring prospects and operational compliance.
Five Guys’ General Manager role uniquely blends front-line team leadership with a vibrant, music-infused culture, focusing heavily on real-time communication and guest experience. Unlike factory or retail management, it demands physical stamina and hands-on involvement in fast-paced food prep and service.
At Five Guys Kennedale, General Managers aren’t just supervisors; they embody the people-first ethos by encouraging team collaboration and maintaining high energy. The role involves fostering a fun atmosphere where music and camaraderie drive both staff morale and customer satisfaction.
General Managers in Kennedale’s restaurant sector generally earn between $50,000 and $65,000 annually. Five Guys supplements base pay with quarterly bonuses tied to restaurant performance, reflecting the job’s combination of leadership responsibilities and operational oversight.
Kennedale’s growing dining scene fuels steady demand for experienced General Managers, especially in popular chains like Five Guys. Competition is moderate, with employers favoring candidates who bring both leadership experience and familiarity with fast-paced, customer-focused environments.
Peak shifts can be intense, requiring high physical stamina and quick problem-solving amid constant team rotations. Maintaining clear communication in a bustling open kitchen environment and handling unexpected customer issues swiftly are key daily hurdles for General Managers here.