Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Hainesport, managers who demonstrate strong communication, adaptability, and team motivation stand out. Employers prioritize leaders who can maintain high service standards during busy shifts, handle customer feedback smoothly, and foster a positive crew environment to keep operations running efficiently.
Night shift management often demands heightened focus on safety, inventory control, and maintaining energy among team members. At Five Guys, night leaders must ensure smooth operations despite fewer staff and address guest needs promptly during quieter hours, balancing leadership with hands-on support.
Hainesport's restaurant scene shows steady demand for experienced shift managers, creating a moderately competitive hiring environment. Candidates with proven leadership and customer service skills find better opportunities, especially when familiar with local labor market expectations and scheduling flexibility.
Five Guys emphasizes shared tips, secret shopper bonuses, and career growth paths, making its shift manager jobs attractive. The brand’s focus on quality, team energy, and flexible schedules provides a dynamic work culture that distinguishes it from other fast-food leadership roles.
While formal certifications aren't mandatory, food safety training and leadership courses enhance candidates' appeal. In Hainesport, demonstrating knowledge of local health regulations and effective crew management often tips the scale in competitive hiring for shift supervisory roles.
Shift managers at Five Guys can anticipate progression into store management roles or district leadership by leveraging their operational experience and team-building skills. The company’s structured development programs support ambitious managers aiming to advance within the fast-casual restaurant sector.
Five Guys provides shift managers with ongoing coaching tools and secret shopper feedback to help refine team performance. The focus on positive reinforcement and clear communication aids managers in delivering consistent guest satisfaction, even during peak hours.
Shift managers at Five Guys in Hainesport start around $19.00 per hour, with opportunities to earn shared tips and performance bonuses. This compensation package aligns with local market rates and rewards leadership contributions during each shift.
Five Guys offers flexible scheduling options, allowing shift managers in Hainesport to pick up additional shifts based on availability. This flexibility supports work-life balance and helps managers increase their earnings during busy periods.
Beyond team oversight, shift managers handle food safety compliance, coordinate station staffing, and manage opening or closing tasks. They also address guest feedback professionally, ensuring every shift runs smoothly and aligns with Five Guys’ quality standards.