NexlintoGeneral Manager
Company : Five Guys
Location : Brisbane, CA, 94005
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a people-first culture and cross-training across all restaurant roles, creating a lively, team-focused environment. Brisbane's location demands strong adaptability and real-time communication, making the GM role uniquely dynamic compared to more structured chains.
Managing overlapping shifts in Brisbane’s Five Guys requires balancing crew energy and maintaining seamless operations during peak hours. The GM must coordinate opening and closing teams effectively to uphold service speed and quality in a bustling, fast-paced kitchen.
Success hinges on inspiring motivation, embracing a team mindset, and thriving under physical demands. High stamina and vocal communication are critical to lead rotating crews and maintain the upbeat, music-filled atmosphere that defines Five Guys’ culture.
General Manager salaries in Brisbane typically range from $55,000 to $70,000 annually, with Five Guys offering competitive base pay plus quarterly bonuses tied to restaurant performance, enhancing overall earnings potential within the local market.
Five Guys supports growth by providing leadership development and promoting from within. A General Manager in Brisbane can advance to regional roles or specialized operations management, benefiting from ongoing training and a culture valuing ambition.
Brisbane’s proximity to the Bay Area drives steady demand for restaurant leadership, but competition is high due to numerous food service venues. Being adaptable and having prior food-service leadership experience increases chances amid this bustling hiring landscape.
Unlike traditional retail, Five Guys GMs engage directly with fast-paced kitchen operations and customer interaction, requiring hands-on leadership and physical endurance. The focus on food quality and lively team culture adds a unique flavor to the management role.
Five Guys fosters real-time vocal collaboration by encouraging managers and crew to work every station, breaking down silos. This approach, combined with a fun atmosphere featuring classic rock, builds strong bonds and effective communication under pressure.
While a high school diploma and leadership experience are fundamental, candidates with ServSafe certification and strong professional references stand out. Given local health standards, these credentials help ensure compliance and operational excellence.
Expect a blend of morning and evening shifts, often overlapping, demanding stamina and adaptability. While dynamic, Five Guys promotes a supportive environment where team leaders can balance hustle with growth opportunities, making work-life harmony achievable.