NexlintoShift Manager
Company : Five Guys
Location : East Chicago, IN, 46312
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
While Five Guys offers flexible scheduling, shift managers in East Chicago may occasionally cover night shifts depending on store needs. This flexibility helps maintain smooth operations during busy periods and ensures consistent leadership presence across all shifts.
East Chicago's growing food service industry has heightened competition for shift manager positions, with Five Guys standing out due to its brand reputation and employee benefits. Candidates with leadership experience and strong service skills often have an edge in this local market.
Top shift managers excel by balancing team motivation, quick decision-making, and hands-on support during peak hours. They communicate clearly, delegate efficiently, and maintain quality standards under pressure, all vital for thriving in dynamic restaurant settings.
Gaining familiarity with operational procedures, demonstrating reliability, and proactively assisting with training and supervision can pave the way. Showing initiative in managing team dynamics and customer service reflects readiness for shift leadership responsibilities.
Shift managers spend significant time coordinating crew assignments, monitoring food safety compliance, addressing customer concerns, and ensuring timely service delivery. Balancing operational oversight with team coaching forms the core of daily responsibilities.
Five Guys emphasizes a positive, energetic culture with strong team collaboration and unique perks like free meals and tip sharing. The focus on quality and guest experience creates a distinct environment compared to other fast-food shift management roles.
At $19 per hour, Five Guys offers competitive compensation for shift managers in East Chicago, complemented by tip shares and bonuses. This rate compares favorably against regional averages for similar restaurant leadership positions.
Applicants should prepare to showcase leadership skills, customer service aptitude, and flexibility. Five Guys values team players who can thrive in fast-paced settings and contribute to both operational success and a welcoming atmosphere.
While formal certifications aren’t mandatory, having food safety or hospitality training can enhance a candidate’s profile. East Chicago employers, including Five Guys, appreciate managers who understand compliance and team development.
Five Guys offers structured paths for promotion, leveraging leadership experience gained on shifts to advance into higher management roles. The company’s commitment to employee development supports long-term career growth within its expanding franchise network.