Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Driven Brands’ assistant manager position blends hands-on vehicle maintenance with leadership tasks, unlike standard oil change jobs. Located in Cave Creek, AZ, it requires managing workflow, coaching staff, and ensuring safety, making it a step toward automotive service leadership while still performing technical duties.
Strong communication, team motivation, and adaptability are key. This role demands balancing customer service excellence with operational oversight, requiring the ability to lead under pressure, train crew members effectively, and maintain shop standards in a fast-paced environment.
While prior automotive experience enhances your application, certifications aren’t strictly required. Driven Brands provides paid training, focusing on leadership potential and a positive attitude rather than formal credentials for this hands-on managerial role.
In Cave Creek, assistant managers at oil change centers earn approximately $16 to $22 per hour, often supplemented by bonuses. Benefits like paid training, PTO, and healthcare options add substantial value to the total compensation package.
Cave Creek’s automotive service market shows steady demand for oil change technicians and managers, driven by local commuting needs and vehicle upkeep culture. While competition exists, roles offering leadership growth, like this assistant manager position, attract motivated candidates.
Expect to lift up to 50 pounds, maneuver around service pits, and spend long periods standing or bending. The role involves working in varying temperatures and requires stamina to oversee shop operations while performing light vehicle maintenance.
Yes, employees enjoy free oil changes, competitive hourly wages with bonus potential, and comprehensive benefits including health, vision, dental insurance, and a 401(k) match. These perks support both personal and professional growth within a performance-driven culture.
Progression often leads to shop manager or regional operations roles within automotive services. Driven Brands’ focus on fast-track advancement combined with skill development and leadership experience equips you for higher responsibility positions.
The assistant manager role offers a blend of customer interaction, team leadership, and practical automotive skills in a retail setting, contrasting with the often technical and field-heavy focus of oil and gas maintenance jobs. It suits candidates seeking growth in service management.
Absolutely, the role emphasizes delivering outstanding service by efficiently managing vehicle workflows and payment processing while fostering a positive shop atmosphere. This customer-centric approach sets Driven Brands apart in the competitive automotive service field.