Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Carteret's growing foodservice sector has increased demand for experienced shift managers, making it moderately competitive. Candidates with proven leadership in fast-paced settings, like Five Guys, gain an edge. Local employers value flexibility and strong customer service skills due to diverse clientele.
While no mandatory certifications exist, safety and food handling credentials such as ServSafe enhance employability in Carteret. Employers appreciate candidates who demonstrate compliance with NJ health regulations and leadership training, which can differentiate shift managers in this area.
Beyond supervising staff, thriving shift managers must master conflict resolution, multitasking, and operational oversight. Strong communication and a knack for motivating crew members during busy hours are crucial. These traits drive efficiency and improve customer satisfaction in fast-food environments.
Shift manager roles lay a foundation for higher leadership by honing decision-making and employee development skills. Many leverage this experience to progress to assistant manager or store manager positions, especially within franchises like Five Guys, benefiting from structured career pathways.
Shift managers often juggle staffing shortages, maintaining food quality, and customer service expectations simultaneously. Handling unexpected rushes while ensuring safety compliance tests adaptability. Effective coaching during shifts also requires patience and clear communication.
Five Guys emphasizes team energy and guest experience, offering unique perks like shared tips and secret shopper bonuses. Their focus on career growth and flexible scheduling creates a dynamic work environment that many managers find motivating compared to typical fast-food chains.
Five Guys in Carteret offers flexible scheduling options, especially post-training, making it easier for shift managers to balance work with life. Full-time hours are available, but the company’s shift design also supports employees needing part-time or variable shifts.
Shift managers at Five Guys in Carteret earn a starting wage of $19.00 per hour, complemented by shared tips and bonus opportunities like secret shopper rewards. This compensation package reflects local market standards while incentivizing high performance.
Yes, Five Guys’ emphasis on career development and benefits such as medical and 401(k) plans supports long-term employment. Managers who demonstrate reliability and leadership often find opportunities for growth and steady advancement within the company.
Five Guys’ Shift Manager role uniquely combines operational ownership with hands-on team leadership and customer interaction. Unlike generic supervisors, these managers actively participate in training and quality control, reinforcing the brand’s commitment to exceptional service.