NexlintoShift Manager
Company : Five Guys
Location : Middletown, PA, 17057
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Middletown, the Shift Manager focuses heavily on team leadership combined with hands-on guest engagement, blending operational oversight with a culture-driven environment. Compared to typical shift supervisor jobs, this role emphasizes quality control and customer satisfaction alongside flexible scheduling and bonus incentives.
Candidates excelling as Shift Managers often showcase strong communication, prior leadership in retail or restaurants, and a passion for food safety. Those who are dependable, proactive, and capable of coaching teams tend to outperform, especially when paired with a willingness to adapt to fast-paced shift work.
Indeed, starting as a Shift Manager at Five Guys offers a practical leadership foundation. The experience managing staff, handling operations, and fostering customer relations builds transferable skills that can fast-track career progression into higher managerial positions within or beyond the restaurant sector.
Local employers in Middletown prioritize candidates with a strong work ethic and flexibility due to fluctuating shift demands. Experience with team coordination in fast-paced settings and an ability to maintain quality standards under pressure are highly valued attributes.
Middletown’s market reflects a steady demand for shift managers, especially in popular quick-service restaurants. While competition exists, candidates demonstrating leadership experience and customer service excellence often have an advantage in securing roles.
Five Guys offers a starting wage of $19.00 per hour for Shift Managers in Middletown, supplemented by shared tips and bonuses. This rate is competitive within the region’s fast-food management salaries, often exceeding entry-level supervisory pay scales.
Five Guys emphasizes leadership that energizes the team, combining operational duties with cultivating a positive workplace. Shift Managers are encouraged to lead by example, uphold safety and quality, and actively contribute to employee development, reflecting the brand’s community-oriented ethos.
Unlike some shift key agency positions that focus solely on scheduling, a Five Guys Shift Manager must balance operational control, customer service excellence, and staff training simultaneously. This multifaceted responsibility requires adaptability and strong interpersonal skills to thrive.