NexlintoShift Lead
Company : Five Guys
Location : Fairfield, AL, 35064
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Fairfield, AL
Popular Searches for Shift Lead
Frequently Asked Questions
Successful shift leads combine strong communication, quick decision-making, and team motivation skills. In fast-paced settings like restaurants, being adaptable and maintaining a positive attitude helps manage staff effectively while ensuring smooth operations and excellent customer experiences.
Absolutely. The shift lead role at Five Guys is designed as a stepping stone toward management positions. It offers hands-on leadership exposure, mentoring, and performance feedback, which collectively prepare you for higher responsibilities within restaurant management or broader hospitality roles.
A shift lead oversees crew assignments, ensures food quality and safety, handles customer concerns, and keeps the restaurant clean and organized. They also support opening and closing duties and track shift performance, all while fostering a collaborative team atmosphere.
Starting pay for shift leads at Five Guys in Fairfield begins at $19 per hour, above average for similar roles locally. Alongside wages, employees enjoy tips, bonuses, free meals, and eligibility for benefits like medical and 401(k), making the compensation quite competitive.
Fairfield's foodservice sector shows steady demand for leadership roles like shift leads, especially at popular chains such as Five Guys. While competition exists, ongoing expansion and turnover create regular openings, benefiting candidates ready to step into management tracks.
Yes, Five Guys emphasizes continuous growth by offering real-time feedback and mentorship to shift leads. This support helps build leadership capabilities and operational expertise, enabling employees to thrive in their roles and prepare for future managerial opportunities.
Unlike general retail leads, a Five Guys shift lead focuses heavily on food quality, safety compliance, and a fast-paced team environment. The role blends hands-on operational oversight with customer service excellence, emphasizing quick problem-solving and direct crew mentorship.
Shift leads must balance fluctuating customer volumes with limited staffing during early or late shifts. In smaller cities, they often adapt to tighter labor pools and heightened community expectations, requiring strong organizational skills and creative problem-solving to maintain service standards.
Fairfield’s tight-knit community means shift leads often build personal rapport with regular customers and staff, influencing the work culture positively. The pace may be steadier than in big cities, but expectations for food quality and team leadership remain high, requiring versatile management skills.
Five Guys offers a compelling package starting at $19/hour, enhanced by tips and bonuses, plus comprehensive benefits like health coverage and 401(k). Many local competitors may offer lower base pay or fewer perks, making Five Guys a strong contender for shift lead positions in Fairfield.