NexlintoShift Manager
Company : Five Guys
Location : Burlington, CT, 06013
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Burlington's hospitality sector is growing steadily, making shift management roles moderately competitive. Candidates with leadership experience and knowledge of food safety often stand out. Local demand favors those who can handle fast-paced environments like Five Guys, where team coordination is key.
While not always mandatory, certifications such as ServSafe Food Protection Manager or local food handling permits can boost a shift manager’s profile in Connecticut. Employers like Five Guys value candidates who demonstrate commitment to safety and quality through recognized credentials.
Beyond basic management, excelling as a shift leader involves honing communication skills, quick decision-making under pressure, and conflict resolution. Mastering these can elevate team morale and operational efficiency during shifts, especially in fast-service restaurants.
Five Guys emphasizes a team-centric atmosphere with perks like shared tips and secret shopper bonuses. Shift managers there often engage more directly in training and quality control, blending leadership with hands-on involvement compared to other burger franchises.
Shift managers frequently advance to roles such as assistant store manager, operations manager, or regional supervisor. The position offers a solid foundation in leadership and operational oversight, paving the way for broader management opportunities within hospitality.
Shift managers in Burlington typically earn around $19 per hour at Five Guys, complemented by shared tips and bonus incentives. This competitive pay reflects the responsibilities of supervising teams and maintaining high service standards in a busy environment.
Five Guys offers flexible scheduling and full-time hours post-training, accommodating personal commitments. Burlington’s manageable commute and the company’s positive work culture further contribute to a balanced lifestyle for shift managers.
Five Guys uniquely combines a vibrant team environment with perks like free meals and a secret shopper bonus program. These benefits, coupled with clear advancement routes, differentiate its shift manager roles from other local restaurant opportunities.
Managing peak customer flows while ensuring consistent food quality can be demanding during first shifts. Shift managers must balance rapid service with team coordination and uphold safety standards, requiring strong multitasking and leadership skills.
Employers look for prior leadership experience, preferably 1-2 years, strong interpersonal abilities, and a demonstrated passion for guest service. Reliability and readiness to adapt in fast-paced settings are also crucial for success in these roles.