Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Rancho Cordova's food service market offers various opportunities for shift managers, but Five Guys stands out with its strong brand loyalty and higher starting wage. Competition is moderate, but candidates with leadership experience and strong customer service skills tend to be preferred for this position.
Shift Managers in Rancho Cordova should be familiar with California food safety standards, including ServSafe certification, which is commonly recommended. Staying updated on local health codes ensures compliance and supports Five Guys' commitment to quality and safety.
Effective Shift Managers demonstrate decisive communication, adaptability under pressure, and the ability to inspire teamwork. Leading by example with a focus on quality and guest satisfaction helps maintain smooth operations during busy shifts.
Balancing these tasks requires prioritizing clear delegation, monitoring team performance, and stepping in for guest interactions when needed. Proactive coaching during quieter moments ensures staff stay motivated without compromising service speed.
Starting as a Shift Manager often leads to roles like Assistant Manager or Store Manager, with potential to advance into regional leadership. Gaining operational expertise and demonstrating consistent team success are key to climbing the ladder.
Five Guys incentivizes Shift Managers through a secret shopper bonus program and shared tips, encouraging attentive service. Additionally, coaching resources and a strong team culture help managers drive consistent quality and guest satisfaction.
Five Guys emphasizes a positive, energetic environment with flexible scheduling and free meals during shifts. Their bonus structure linked to customer feedback and store performance often provides more direct rewards compared to larger chains.
Starting pay is around $19.00 per hour, supplemented by shared tips and possible bonuses tied to store performance. This competitive wage reflects the leadership responsibilities and customer service emphasis of the role.
Yes, Five Guys offers flexible scheduling along with full-time hour availability post-training, enabling Shift Managers to balance work with personal life effectively while maintaining consistent team coverage.