NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Dallas, NC, 28034
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
Recent Jobs
Top searches
Employment opportunities at Crunch Fitness
Jobseekers are also searching for
Searches you may like
Trending searches in Dallas, NC
Popular Searches for Front Desk Associate
Frequently Asked Questions
Dallas, NC shows moderate competition for front desk roles due to its mix of service and retail businesses. Candidates with strong customer service skills and multitasking abilities stand out in Crunch Fitness hiring pools, especially as local gyms focus on member experience.
While formal certifications may not be mandatory, proficiency in basic computer skills and customer service experience are highly valued in Dallas, NC. Familiarity with membership software or payment processing systems can boost your chances at Crunch Fitness and similar facilities.
Handling a surge of member check-ins, managing payment inquiries, and resolving immediate concerns require quick thinking and calm communication. Front Desk Associates must balance efficient service with a welcoming atmosphere, especially during busy gym hours.
Many Front Desk Associates progress to supervisory roles like Front Desk Coordinator or Assistant Manager. Others leverage their customer service experience to branch into membership sales, facility management, or administrative positions within health clubs.
Expect a dynamic routine involving greeting members, processing registrations, answering service questions, and maintaining front desk organization. Shifts may include standing for long periods and multitasking in a fast-paced, member-focused environment.
Crunch Fitness offers flexible scheduling and opportunities for advancement, encouraging Front Desk Associates to develop skills through hands-on experience and internal training. Employee benefits often include discounted memberships, fostering deeper engagement with the fitness community.
Front Desk Associates in Dallas, NC generally earn between $11 and $14 per hour, depending on experience and skill set. Crunch Fitness offers competitive pay aligned with local market standards, complemented by flexible work hours and employee perks.
Yes, Crunch Fitness frequently provides flexible scheduling options that accommodate part-time availability, making it ideal for students or those balancing other commitments while gaining experience in customer service within a fitness environment.
Users often inquire about tasks like managing check-ins, handling membership accounts, and addressing customer concerns. Front Desk Associates are also expected to maintain a clean lobby and promote gym programs, reflecting the community-oriented nature of the role.
Crunch Fitness emphasizes a vibrant, member-centric culture with a fast-paced environment. Associates enjoy perks like employee memberships and advancement opportunities, setting it apart from more traditional or corporate gym front desk positions.