NexlintoShift Manager
Company : Five Guys
Location : Cromwell, CT, 06416
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Cromwell's hospitality sector shows moderate demand for shift managers, with Five Guys and similar chains often recruiting. Candidates with prior leadership in fast-paced environments tend to have an edge, given the growing restaurant scene and local preference for quality team leads.
Five Guys in Cromwell emphasizes a lively, team-centric atmosphere. Shift managers here often experience a dynamic environment balancing fast service and quality control, fostering leadership development within a supportive, customer-focused culture tailored to regional guest expectations.
Strong interpersonal communication, quick decision-making, and multitasking define an effective shift manager. Being proactive in coaching staff and maintaining operational flow under pressure ensures shifts run smoothly and guest satisfaction remains high.
Many shift managers advance to roles like assistant manager or general manager, leveraging leadership experience gained on the floor. Opportunities often expand with proven skills in team development, operational oversight, and business goal alignment.
The $19 hourly wage at Five Guys aligns competitively with Cromwell’s market rates for shift managers, which generally range from $17 to $21 per hour depending on experience and establishment size, making this position financially attractive locally.
Yes, Five Guys expects shift managers to oversee food safety compliance, manage opening and closing duties, and handle guest feedback professionally, ensuring every shift meets high standards beyond team supervision.
This role offers hands-on leadership in a fast-paced setting with opportunities to coach new hires, manage shift performance, and engage directly with customers, making it ideal for developing practical managerial expertise.
Flexible scheduling and full-time hours post-training allow shift managers at Five Guys Cromwell to tailor shifts around personal needs, helping maintain work-life balance while contributing meaningfully to store operations.
Hiring in Cromwell favors candidates with prior leadership in food service and retail. Employers like Five Guys seek dependable, motivated individuals as regional competition grows, so highlighting relevant experience improves chances.
Absolutely, Five Guys rewards shift managers with shared tips, secret shopper bonuses tied to customer service, and performance metrics, enhancing overall compensation beyond base pay.