General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a people-first culture where managers lead by example with high energy and adaptability. Unlike some restaurant roles, this position requires hands-on involvement across all kitchen stations, fostering a collaborative vibe with a mix of classic rock and fast-paced teamwork.
Success hinges on inspiring crew members, maintaining stamina in a lively environment, and excellent communication. Managers must motivate diverse teams dynamically while balancing operational demands and creating an upbeat atmosphere with a team-first mindset.
Many advance into regional management or corporate leadership roles. Gaining experience in operational excellence, team coaching, and financial oversight at Five Guys can open doors to broader hospitality or retail management positions nationwide.
Lewisville shows steady demand for restaurant leadership due to growing local dining scenes. Skilled General Managers who can coordinate fast service and maintain quality customer experiences are sought after, making it a promising area for management jobs.
While ServSafe certification is a plus, employers in Lewisville appreciate candidates with proven leadership and food safety knowledge. Local managers with cross-training experience and strong references tend to stand out in the competitive hospitality market.
Five Guys provides ongoing training and leadership development, encouraging managers to lead shifts fully while fostering communication and team morale. The culture promotes shared roles and high-energy collaboration, helping managers maintain smooth operations and motivated crews.
At Five Guys, General Managers hold comprehensive operational oversight including financial performance and crew leadership, often working varied shifts. This contrasts with assistant roles that typically focus on supporting tasks rather than owning full shift accountability.
The average salary for a General Manager in Lewisville's restaurant sector ranges from $50,000 to $65,000 annually, often supplemented by performance bonuses. Five Guys offers competitive base pay plus quarterly bonuses, aligning well with market standards for similar leadership roles.
Managers will engage with a rotating crew trained in multiple roles, fostering a flexible and energetic environment. The open kitchen and music culture encourage lively interaction, making teamwork and real-time communication essential for success.
Absolutely. Managing operations at a nationally recognized brand like Five Guys equips leaders with versatile skills in fast-paced environments, financial oversight, and people management, which employers nationwide value for higher-level general management positions.