Job Description
An Oil Change Team Member plays a key role in delivering fast, friendly, and professional automotive maintenance services. This position is ideal for individuals who enjoy working with vehicles, providing excellent customer service, and being part of a high-energy team. As an Oil Change Team Member, you will assist with essential preventative maintenance services that keep vehicles running safely and efficiently. No prior automotive experience is required — comprehensive training is provided to help you become a skilled lube technician.
The Oil Change Team Member works in a customer-focused, team-oriented environment where efficiency and service quality matter. You will perform oil changes, fluid checks, and light vehicle maintenance while ensuring customers remain comfortable in their vehicles during service. A successful Oil Change Team Member is positive, dependable, and eager to learn hands-on automotive skills. This role offers strong growth potential, with many leadership positions filled through internal promotions.
Key Responsibilities:
As an Oil Change Team Member, your daily duties include:
Draining and replacing motor oil and oil filters
Checking and topping off essential vehicle fluids
Inspecting and replacing air filters and wiper blades
Adjusting tire pressure and performing visual safety checks
Performing coolant exchanges and other light maintenance services
Maintaining a clean, organized, and safe work environment
Restocking service bays and monitoring inventory levels
Providing friendly, professional customer service at all times
What You'll Love About the Role:
Paid training and skill development
Opportunities for rapid advancement
Competitive base pay plus commission opportunities
Same-day pay access through approved programs
Free oil changes as an employee benefit
Paid time off and health, vision, and dental insurance for eligible team members
Flexible scheduling options
Requirements & Qualifications:
To succeed as an Oil Change Team Member, candidates must:
Be at least 18 years old (16 in select states)
Be able to lift up to 50 pounds
Be able to move safely in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in varying weather conditions when necessary
Have reliable transportation
Demonstrate a positive attitude and willingness to learn
An Oil Change Team Member role is perfect for motivated individuals seeking hands-on work, skill development, and career growth in automotive service.
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Frequently Asked Questions
Portsmouth’s demand for automotive service roles like oil change technicians remains steady due to its maritime industry and commuting population. Compared to larger metro areas, the pace might be less hectic, but employers like Driven Brands still emphasize quick, quality service. Local wages often reflect cost of living, making it competitive for the region.
While no formal certifications are mandatory at Driven Brands for oil change team members, having an ASE certification or basic automotive maintenance credentials can enhance prospects. Locally, familiarity with Virginia state vehicle safety standards can be advantageous when performing inspections or fluid checks.
Learning to efficiently drain and replace motor oil while ensuring no spills is critical. Additionally, mastering fluid level assessments, tire pressure adjustments, and basic safety checks builds foundational expertise. These hands-on skills directly impact service speed and customer satisfaction, essential for career growth in this role.
Starting as an oil change team member can lead to roles like lead technician or service advisor through internal promotions. Gaining proficiency in light vehicle maintenance and customer service opens doors to supervisory positions, especially within companies like Driven Brands that prioritize employee development.
Daily tasks involve replacing engine oil and filters, topping off fluids, inspecting essential components like air filters and wipers, adjusting tire pressures, and maintaining a clean work area. Coupled with friendly customer interaction, these duties ensure efficient, safe vehicle maintenance.
Driven Brands offers structured paid training and rapid advancement opportunities, combined with perks like free employee oil changes and flexible scheduling. Their commission structure incentivizes quality service, fostering a motivated workplace culture distinct from typical quick-lube shops.
Driven Brands invests in comprehensive hands-on training to transform novices into skilled lube technicians. They emphasize internal promotions, enabling motivated team members to swiftly move into leadership or specialized maintenance roles, reflecting a strong commitment to employee growth.
Base pay typically ranges from $12 to $16 per hour in Portsmouth, with commission opportunities potentially boosting total income significantly. Driven Brands offers competitive compensation aligned with local market standards, rewarding both productivity and quality service delivery.
This role requires standing, bending, and lifting up to 50 pounds regularly, plus maneuvering in and out of service pits. Candidates should be comfortable with active, hands-on work in indoor and sometimes outdoor environments, making physical stamina important.
Busy periods demand quick yet precise oil changes and fluid checks to maintain service flow while ensuring customer comfort. Balancing speed with quality, restocking supplies timely, and managing customer interactions efficiently are common challenges requiring focus and teamwork.