NexlintoShift Lead
Company : Five Guys
Location : The Colony, TX, 75056
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys, a Shift Lead sets the tempo for the shift by actively managing crew assignments and encouraging a positive, cooperative atmosphere. This role is pivotal in maintaining high standards of food quality and customer service, directly impacting how smoothly the team operates throughout the day.
Success as a Shift Lead demands strong communication to motivate diverse teams, quick decision-making during busy hours, and a hands-on approach to problem-solving. Adaptability and a proactive mindset help maintain operational flow and foster growth in this dynamic setting.
Taking charge as a Shift Lead at Five Guys provides practical leadership experience, mentorship opportunities, and exposure to operational metrics. This foundation is ideal for those aiming to move into higher management roles, as it cultivates skills essential for overseeing larger teams and broader responsibilities.
While formal certifications aren't always mandatory, food safety and management training certificates are highly regarded locally. These credentials show a commitment to quality standards and safety protocols, making candidates more competitive in The Colony's hospitality job market.
The Dallas-Fort Worth region features a robust hospitality sector with growing demand for leadership roles like Shift Lead. However, candidates with proven leadership experience and customer service skills tend to stand out, as employers prioritize dependable team players able to thrive in fast-paced environments.
Shift Leads at Five Guys in The Colony typically start around $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This competitive pay package, combined with benefits like free meals and potential promotions, makes it an attractive opportunity in the local market.
Yes, Five Guys provides Shift Leads with weekly secret shopper bonuses shared among the team, free meals during shifts, and comprehensive benefits including medical and 401(k) eligibility. This blend of financial and workplace perks is designed to reward leadership and promote job satisfaction.
Five Guys emphasizes a team-oriented culture where Shift Leads actively mentor staff and maintain high operational standards. Unlike some generic shift roles, this position blends hands-on leadership with opportunities for growth, fostering a fun yet accountable work environment unique to the brand.
Shift Leads monitor metrics such as food quality consistency, customer satisfaction scores, and timely completion of opening/closing tasks. These indicators help gauge operational success and identify areas for team improvement, ensuring every shift meets Five Guys’ high standards.
Later shifts often demand heightened vigilance for cleanliness and order as well as managing reduced staff numbers. Preparing involves strong organizational skills, clear communication, and readiness to handle guest concerns promptly, ensuring smooth operations regardless of the hour.