General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Morgan Hill, a General Manager not only inspires the team but also actively participates in daily tasks. This hands-on leadership ensures seamless shift operations while fostering a collaborative, high-energy environment unique to this fast-paced burger joint.
Success as a General Manager at Five Guys hinges on motivating diverse teams, maintaining stamina in a bustling kitchen, and adapting quickly to shifting roles. Embracing a people-first mindset and encouraging open communication are vital to thrive in this role.
Morgan Hill's expanding hospitality sector, including brands like Five Guys, offers promising upward mobility for General Managers. Demonstrating strong leadership and operational excellence can lead to regional managerial roles or other senior positions within growing restaurant chains.
General Managers in Morgan Hill typically earn between $55,000 and $70,000 annually, depending on experience and company size. Five Guys complements base salaries with performance bonuses, making the total compensation competitive within the local fast-casual market.
Five Guys fosters a lively, music-filled atmosphere where General Managers lead by example, embracing cross-training and team camaraderie. This culture shapes daily duties, emphasizing energetic leadership and real-time communication to deliver exceptional guest experiences.
Candidates with 1-2 years of leadership in food service, a high school diploma, and preferably ServSafe certification are favored. Reliable references and a passion for dynamic, team-oriented environments also weigh heavily during the hiring process at Five Guys.
Morgan Hill has a competitive but growing demand for experienced General Managers in fast-casual dining. Candidates who showcase strong leadership, adaptability, and familiarity with fast-paced restaurant operations have a higher chance of landing a role at Five Guys.
Managing Five Guys involves fast-paced, physically active shifts with a focus on food quality and team energy, contrasting with typically steadier, more regulated environments in retail or healthcare. The role demands immediate problem-solving and a vibrant leadership style.
Opening shifts require preparing the restaurant for service, ensuring inventory readiness, and energizing the team. Closing shifts focus on maintaining quality standards, managing cleanup, and wrapping up financials, all while sustaining team morale in a high-energy atmosphere.
Five Guys expects General Managers to uphold its people-first culture by fostering teamwork, encouraging open communication, and leading by example. Operational goals intertwine with these values to consistently deliver an authentic and enjoyable guest experience.