NexlintoShift Manager
Company : Five Guys
Location : Elm Springs, AR, 72728
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Elm Springs presents a moderately competitive landscape for shift manager positions, especially in popular chains like Five Guys. Candidates with prior leadership experience and strong communication skills tend to stand out, as local businesses seek dependable supervisors to maintain quality and customer satisfaction.
Shift managers in Elm Springs often juggle varying shift times including evenings and weekends, requiring flexibility. Given the community size, balancing full shift staffing with peak hours is crucial, demanding strong organizational skills to optimize crew performance during busy periods.
A Shift Manager excels in real-time decision-making, team motivation, and managing operational flow during shifts. Unlike broader managerial roles, they focus intensely on shift-specific tasks like station staffing, customer interaction, and immediate problem-solving in fast-paced environments.
Effective communication, adaptability under pressure, and the ability to lead by example top the list. Shift Managers must inspire their teams while ensuring safety and food quality, often acting as the frontline motivator during hectic service hours.
Daily duties include overseeing crew assignments, monitoring food preparation standards, handling guest feedback, and ensuring smooth operational transitions between shifts. This role demands attention to detail and proactive coaching to maintain high service levels.
Five Guys emphasizes a positive work culture with shared tips and bonus incentives like secret shopper programs. This creates a motivating environment not always found in competitors, encouraging Shift Managers to focus on both team morale and customer experience.
Five Guys provides clear pathways from Shift Manager to higher leadership roles, supported by ongoing training and performance bonuses. Ambitious individuals can leverage their experience to transition into store management or regional supervisory positions.
With an entry wage of $19.00 per hour plus shared tips and bonuses, Five Guys offers a strong compensation package that typically surpasses local averages for similar supervisory roles in Elm Springs' quick-service restaurants.
Yes, eligible Shift Managers can access medical, dental, vision coverage, and 401(k) plans. Additionally, perks like free meals during shifts and flexible scheduling enhance overall job satisfaction.
Flexibility and willingness to cover varied shift times are key. Five Guys supports shift picking to accommodate personal schedules, benefiting managers who want to increase their hours or balance work-life commitments effectively.