NexlintoShift Manager
Company : Five Guys
Location : Bernalillo, NM, 87004
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a vibrant team culture and offers bonuses like secret shopper rewards and shared tips, making the shift manager role uniquely engaging compared to other burger chains. In Bernalillo, the focus on quality and guest experience sets it apart from typical fast-food supervisory positions.
Strong communication, adaptability, and the ability to motivate crew members under pressure are crucial. In Bernalillo’s market, a shift manager must balance speed with customer satisfaction to maintain high standards during busy service hours.
Absolutely. Five Guys provides clear advancement pathways, encouraging shift managers to develop broader operational skills. Success in Bernalillo's location can lead to district management or corporate roles, leveraging leadership and operational expertise.
Bernalillo candidates benefit from competitive hourly wages starting at $19 plus bonuses, flexible scheduling, and full-time hours post-training, aligning well with local cost-of-living and employment trends.
While formal certifications aren't mandatory, knowledge of food safety and local health regulations is highly valued. Candidates familiar with New Mexico’s health codes typically have a hiring advantage locally.
Night shifts may require enhanced focus on safety and efficient team coordination with fewer staff. Managing customer expectations during quieter hours while maintaining morale is a key challenge in Bernalillo’s night shift environment.
Shift managers strategically assign crew to busy stations, monitor service speed, and step in to resolve issues swiftly, ensuring consistent food quality and guest satisfaction during Bernalillo’s high-traffic periods.
Starting at $19/hour with added shared tips and performance bonuses, plus benefits like medical and 401(k), this package is competitive locally, reflecting Five Guys' commitment to rewarding leadership roles.
The company offers hands-on coaching and skill-building opportunities, helping shift managers enhance team performance and prepare for future leadership roles within the Bernalillo store and beyond.
The brand’s focus on fresh, high-quality burgers demands that shift managers maintain strict safety and preparation standards while fostering a positive environment that reflects Five Guys’ energetic and guest-focused culture.