NexlintoShift Lead
Company : Five Guys
Location : Addison, TX, 75001
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Addison keeps energy high by actively coaching team members, setting clear expectations, and leading by example. This hands-on approach helps maintain service quality and morale during peak times, ensuring smooth operations and guest satisfaction.
Serving as a Shift at Five Guys offers real leadership experience, from supervising staff to managing daily operations. It builds critical skills like conflict resolution and performance coaching, positioning you well for future managerial roles within the restaurant industry.
Excelling as a Shift Lead requires strong communication, quick decision-making under pressure, and the ability to foster teamwork. Unlike other leads, this position demands hands-on involvement in food quality and safety, combined with customer service excellence.
Addison has a growing demand for Shift Leads due to its vibrant food scene. Positions at popular chains like Five Guys attract many applicants, making the hiring competitive. Demonstrating leadership experience and local availability can give candidates an edge.
Shift Leads in Addison generally earn around $18 to $21 per hour, with Five Guys offering a competitive base starting at $19 plus tips and bonuses. This aligns well with local fast-food leadership roles, reflecting the cost of living and job responsibilities.
Five Guys emphasizes a team-oriented environment where Shift Leads play a crucial role in fostering positivity and cooperation. Leaders receive real-time feedback and mentorship, contributing to a supportive workplace that encourages growth and employee engagement.
At Five Guys, Shift Leads juggle both guest experience and operational duties in a fast-paced setting. Unlike retail leads, they must ensure food safety compliance and manage kitchen workflow, requiring attention to detail and hands-on leadership during every shift.
Absolutely. Shift Leads develop leadership, customer service, and operational skills, with access to ongoing mentorship and performance reviews. This role prepares individuals for broader management roles by enhancing adaptability, problem-solving, and team-building capabilities.
The 1st shift Shift Lead focuses on opening duties, organizing crew assignments, and ensuring prep work meets standards. They lead the team through the morning rush, maintaining cleanliness, quality control, and guest service until handing over to the next shift.
Bonuses like weekly secret shopper rewards and tips significantly enhance the base pay of $19/hour for Five Guys Shift Leads in Addison. These incentives encourage high performance and teamwork, making the total compensation package more lucrative.