Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Working as an Assistant Manager at Driven Brands offers hands-on leadership experience by managing daily operations, coaching team members, and ensuring quality service, which cultivates valuable supervisory skills within the automotive maintenance sector.
Unlike technicians focusing solely on vehicle maintenance, an Oil Change Assistant Manager balances technical tasks with overseeing shop workflow, customer interactions, and team training, making it a hybrid role merging service delivery with leadership.
Key qualifications include physical stamina to handle service bay tasks, leadership aptitude, teamwork ability, and reliable transportation—important for navigating Monterey Park’s busy automotive service market.
Driven Brands provides competitive pay plus bonuses, paid training, free oil changes, and 401(k) matching, offering a comprehensive package that stands out among Monterey Park automotive service employers.
Monterey Park’s climate demands adaptability to heat and occasional cold, requiring employees to maintain safety and efficiency while managing physical tasks in varying temperatures common in fast-paced service shops.
The growing automotive service industry near Monterey Park shows steady demand for assistant managers skilled in both customer service and operational leadership, driven by local vehicle volume and service center expansions.
Assistant Managers in oil change services around Monterey Park typically earn between $18 and $24 per hour, with additional bonus opportunities, reflecting competitive compensation for this hybrid leadership and technical role.
Driven Brands encourages advancement through paid training, performance bonuses, and leadership opportunities, enabling Assistant Managers to grow into higher managerial positions within the automotive service field.
They must balance operational continuity, team motivation, and customer satisfaction simultaneously, requiring quick decision-making and confidence to maintain smooth shop functioning during managerial absences.
Yes, perks like free oil changes, paid time off, and health benefits contribute to employee well-being, making the role attractive for those seeking stability and practical advantages in their automotive careers.