NexlintoShift Manager
Company : Five Guys
Location : Virginia Beach, VA, 23450
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Virginia Beach's vibrant hospitality scene creates steady demand for skilled shift managers, especially in popular chains like Five Guys. Employers often seek candidates who can juggle fast-paced environments while maintaining team morale and customer satisfaction, making competition moderate but rewarding for those with leadership skills.
While formal certifications aren't mandatory, having food safety and management training like ServSafe can enhance a shift manager's profile in Virginia Beach. Local employers value candidates familiar with state health regulations and skilled in crew supervision, which can boost hiring prospects and operational effectiveness.
Managing crew coordination amidst high customer volumes tests multitasking and quick decision-making. A Five Guys Shift Manager must balance food quality, timely service, and team motivation, all while handling unexpected issues like supply delays or guest concerns, ensuring smooth shift operations without compromising standards.
Beginning as a Shift Manager opens pathways into higher leadership roles such as store manager or regional supervisor. Gaining expertise in team leadership, operational efficiency, and customer relations at Five Guys can also translate to broader opportunities in hospitality management or franchise ownership.
Five Guys encourages shift managers to actively engage with crew members, providing coaching and soliciting feedback to improve team dynamics. This participative leadership fosters a positive workplace culture, where managers grow alongside their teams, reflecting in better service and operational success.
Five Guys emphasizes a hands-on leadership style combined with a strong focus on guest experience and quality standards. Their bonus programs and flexible scheduling create a motivating environment distinct from competitors, appealing to managers seeking both career growth and work-life balance in Virginia Beach.
Shift Managers at Five Guys in Virginia Beach start at $19.00 per hour, supplemented by shared tips and performance bonuses like secret shopper rewards. This compensation package reflects local market rates and incentivizes leadership that drives customer satisfaction and operational excellence.
This position blends both aspects, requiring Shift Managers to lead crew members effectively while maintaining direct engagement with customers. Balancing operational oversight with frontline service ensures shifts run smoothly and guests receive prompt, friendly attention.
Post-training, Five Guys offers full-time hours with adaptable scheduling to accommodate managers' availability. This flexibility helps balance personal commitments while meeting the demands of peak restaurant hours common in the Virginia Beach area.
Yes, besides competitive pay, Five Guys provides free meals during shifts and access to medical, dental, vision, and 401(k) plans upon eligibility. These benefits, combined with a supportive team environment, contribute to higher job satisfaction and retention.