Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Brookshire, the shift manager role emphasizes team leadership with a focus on quality food and guest experience, backed by incentives like shared tips and secret shopper bonuses, creating a more engaging and rewarding environment compared to typical fast-food shift manager jobs.
Having 1-2 years in restaurant or retail leadership plus strong communication skills significantly boosts effectiveness as a shift manager in Brookshire, where customer service and food safety expectations are high, aligning with local hospitality standards.
Managers often juggle crew coordination, quality control, and swift guest service under pressure. Handling customer feedback professionally and maintaining safety standards are critical, especially during peak hours in this fast-paced Texas market.
Brookshire's growth and proximity to Houston raise demand for skilled shift managers in quick-service restaurants, with competition influenced by local workforce availability and the appeal of flexible scheduling combined with benefits like 401(k) plans.
While not always mandatory, certifications like ServSafe are highly recommended for shift managers in Brookshire to comply with Texas health codes, enhancing credibility and ensuring adherence to rigorous food safety practices.
Five Guys offers a starting wage of $19.00/hour for shift managers in Brookshire, supplemented by shared tips and bonuses, which aligns well with local pay rates for similar managerial roles in the fast-food sector.
Five Guys fosters an energetic workplace where shift managers lead by example, supported by flexible scheduling and free meals, which together boost team spirit and help managers keep motivation high throughout demanding shifts.
Definitely. Five Guys offers clear career advancement paths for shift managers demonstrating strong leadership and consistent performance, making it an excellent springboard for moving into area management or corporate roles.
Shift managers carry the responsibility of overseeing operations, coaching staff, and ensuring quality standards, unlike general shift jobs that focus mainly on task execution without leadership duties, making them pivotal in day-to-day success.
Yes, Five Guys places a stronger emphasis on personalized customer service and team development, paired with benefits like secret shopper bonuses, which contrasts with some shiftkey or shiftsmart roles that may prioritize task completion over leadership growth.