Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Fanwood’s restaurant scene is steadily growing, which means demand for experienced shift managers is strong. Candidates with leadership experience and knowledge of local food safety standards tend to stand out, especially in popular chains like Five Guys. Expect moderate competition but good opportunities for those ready to lead.
While not always mandatory, certifications like ServSafe Food Manager and local health department permits can enhance a shift manager’s profile in Fanwood. These credentials boost credibility in food safety compliance, which is highly valued by employers including Five Guys within New Jersey’s regulatory environment.
Leadership in fast-paced settings, sharp communication, and strong organizational abilities form the foundation for shift managers. Additionally, expertise in team motivation and quality control ensures smooth operations. Employers like Five Guys value candidates who can balance guest satisfaction with efficient crew management.
A shift manager often serves as a stepping stone to store management or regional supervisor roles. Demonstrating consistent team leadership, operational excellence, and business acumen can open pathways to these advanced positions. Developing skills in budgeting and staff development is crucial for upward mobility.
Shift managers uniquely juggle real-time operational decisions, overseeing food prep, staffing, and customer interactions during their shifts. Unlike general managers, their focus is on immediate shift performance and team coordination, ensuring quality service while managing daily challenges swiftly and effectively.
Five Guys provides a competitive starting wage of $19/hour, tip sharing, and bonuses tied to customer service audits. Added perks include free meals during shifts and access to medical, dental, vision, and 401(k) plans. These benefits emphasize both financial and personal well-being for shift leaders.
Five Guys emphasizes a strong team culture with flexible scheduling and career growth opportunities. Their secret shopper bonus program uniquely incentivizes service quality, while McDonald's might offer more standardized procedures. This creates a dynamic environment focused on both leadership and customer experience.
Starting pay for a Five Guys shift manager in Fanwood is around $19.00 per hour, supplemented by shared tips and potential bonuses. This rate aligns competitively with local market standards for restaurant supervisory roles, offering a solid base for entry-level managerial positions in the area.
Opting for shift management provides leadership experience and a chance to influence team success directly. In Fanwood's burgeoning restaurant market, this role offers not only better wages but also growth potential and skill development in operations, making it more rewarding than typical crew positions.