NexlintoShift Manager
Company : Five Guys
Location : Lockport, IL, 60441
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys offers a blend of hands-on leadership with a strong team culture, emphasizing quality and guest satisfaction. In Lockport, IL, this role includes opportunities for tips, bonuses, and benefits, making it more rewarding than typical shift manager jobs in similar fast-food chains.
Top-performing shift managers demonstrate clear communication, decisiveness, and adaptability while inspiring their teams. At Five Guys, leading by example, ensuring safety, and maintaining upbeat energy during shifts are crucial to success.
While formal certifications aren't mandatory, local employers often value food safety training like ServSafe. Having such qualifications can boost your profile in Lockport’s competitive hospitality market, especially for managerial roles.
Many shift managers at Five Guys leverage their leadership experience to advance into store management or regional roles. The company’s growth focus means motivated individuals often find clear pathways for upward mobility in restaurant operations.
Lockport’s bustling restaurant scene means moderate competition for shift manager roles. Candidates with demonstrated leadership skills and flexible availability, especially for full shift staffing, tend to gain an edge.
Starting pay is around $19.00 per hour, supplemented by shared tips and potential bonuses such as secret shopper rewards. This compensation aligns well with Lockport’s cost of living and local quick-service managerial salaries.
A shift manager oversees crew assignments, ensures food quality and safety, coaches team members, and handles guest feedback. They also manage opening or closing tasks, ensuring smooth operational flow during their scheduled shift.
Unlike generic shift jobs, this role demands a blend of operational oversight with customer engagement, requiring real-time problem solving and maintaining high standards amidst a fast-paced environment focused on quality burgers and service.
Yes, post-training, Five Guys provides flexible scheduling options and full-time hours, accommodating diverse availability preferences which is a great benefit for local workers balancing multiple commitments.
Five Guys emphasizes team energy and personalized leadership, with bonuses tied to customer service metrics. This approach fosters a more engaged workforce compared to some competitors, making it an appealing choice for shift supervisors in the region.