General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys in Bridgeview, IL, General Managers thrive in a high-energy, team-driven environment with cross-training across roles. Unlike some chains, leadership here emphasizes real-time communication and a people-first culture, blending operational rigor with a lively workplace vibe focused on delivering top-quality burgers.
Success as a General Manager at Five Guys hinges on inspiring teams with energy and humility, adapting swiftly to changing shift dynamics, and fostering clear, vocal collaboration. Strong interpersonal skills and stamina to manage busy kitchen operations are just as vital as strategic oversight.
Starting as a General Manager in Bridgeview's restaurant scene often leads to regional leadership roles or corporate management, especially with companies like Five Guys that emphasize career growth. Demonstrating operational excellence and team leadership can open doors to area general manager or district manager positions.
Bridgeview sees steady demand for experienced General Managers in food service, driven by growing restaurant chains and customer traffic. Candidates with proven leadership and food safety certifications tend to stand out, as local employers focus on operational efficiency and exceptional guest experiences.
Bridgeview employers often prefer candidates holding ServSafe certification due to stringent food safety standards. Additionally, leadership workshops and hospitality management courses available in nearby Chicago enhance managerial skills, making applicants more competitive in the local fast-food market.
Five Guys combines competitive base pay with quarterly bonuses tied to restaurant performance, fostering motivation. Their culture encourages cross-training and open kitchen transparency, creating a collaborative atmosphere. This is paired with ongoing leadership development and clear career advancement opportunities, uncommon in many local eateries.
General Managers at Five Guys lead dynamic teams through varied shifts—from 8 am openings to 11 pm closings—by focusing on real-time communication and hands-on leadership. This approach ensures smooth operations, inventory control, and customer satisfaction across all hours, supported by a culture that values energy and adaptability.
General Managers at Five Guys in Bridgeview generally earn between $50,000 and $65,000 annually, with additional quarterly bonuses based on restaurant performance. This compensation reflects the role's leadership demands, operational responsibilities, and the local cost of living.
Unlike traditional retail, this General Manager role blends fast-paced food service with high physical activity and constant team role rotation. The open kitchen design demands visible leadership and quick problem-solving, while fostering a unique culture that mixes music, food passion, and intense customer focus.
At Five Guys Bridgeview, General Managers are expected to embody a people-first leadership style that fuels team collaboration and energy. They lead by example, promoting the brand's love of quality food and upbeat environment, which directly impacts customer satisfaction and employee retention.