Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers in Bryant, AR often juggle opening and closing responsibilities to keep operations smooth. At Five Guys, this flexibility ensures thorough supervision across all shifts, helping maintain consistent quality and customer service standards throughout the day.
The Bryant job market shows moderate competition for shift manager positions, especially in popular quick-service restaurants like Five Guys. Candidates with leadership experience and strong customer service skills tend to stand out amid local applicants.
Effective communication, decisiveness, and the ability to motivate a fast-paced team are vital. Five Guys values managers who lead by example, uphold safety standards, and foster a positive environment to boost crew performance and guest satisfaction.
Handling fluctuating customer volumes, coordinating staff shifts, and ensuring strict food safety compliance are common hurdles. Balancing operational tasks with team development and guest relations requires adaptability and strong multitasking skills.
Progression opportunities include roles like assistant manager, store manager, or regional supervisor. Five Guys supports growth through training programs, making it feasible for shift managers to climb the leadership ladder within the franchise.
Yes, beyond the $19/hour starting wage, Five Guys provides shared tips, bonuses, and secret shopper rewards tied to customer service and store performance, encouraging shift managers to maintain high operational standards.
The company promotes flexible scheduling and full-time hours post-training, allowing shift managers to balance work-life demands efficiently while ensuring consistent coverage during all shifts at their Bryant location.
Candidates with 1-2 years of management experience in fast-paced restaurant or retail settings align well with Five Guys' expectations, as this background prepares them to effectively lead teams and manage shift operations.
Five Guys emphasizes a team-oriented culture with strong performance incentives and hands-on leadership roles. This contrasts with some competitors by focusing heavily on employee development and positive work atmospheres during shifts.
Shift managers at Five Guys in Bryant start around $19.00 per hour, supplemented by shared tips and bonus opportunities, making the role financially attractive within the local fast-food management market.