Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Cabot's growing community has increased demand for skilled Shift Managers, especially in popular chains like Five Guys. Candidates often find moderate competition, but strong leadership experience and customer service skills can distinctly boost your chances in this local job market.
While formal certifications aren't mandatory for Shift Managers in Cabot, completing food safety or hospitality management courses can enhance your profile. Employers like Five Guys value knowledge of health regulations, making such credentials beneficial in this region.
A Shift Manager oversees team coordination, ensures adherence to safety protocols, manages customer interactions, and handles operational duties like opening or closing the store. This role demands multitasking and leadership skills to maintain smooth, efficient work during every shift.
Shift Managers typically carry broader accountability, including staffing decisions, performance coaching, and operational ownership. In contrast, Shift Supervisors might focus more on direct team guidance. The managerial role requires strategic oversight during shifts, especially in fast-paced settings.
Emphasize leadership experience, familiarity with food safety standards, strong communication, and problem-solving skills. Demonstrating ability to motivate teams and manage busy periods effectively can set you apart when seeking Shift Manager opportunities.
Five Guys offers a unique blend of competitive pay, shared tips, and bonus programs like secret shopper rewards. Their emphasis on team culture and career growth often provides a more engaging leadership environment compared to some fast-food chains.
Beyond a $19/hour starting wage plus tips, Five Guys supports employees with benefits such as medical and 401(k), flexible scheduling, and free meals. This combination fosters a positive workplace that encourages leadership development and job satisfaction.
Shift Managers in Cabot at Five Guys start around $19 hourly, which is supplemented by shared tips and bonus opportunities. Factoring in these extras, total compensation can be quite competitive for restaurant supervisory roles in this region.
Juggling unexpected staffing gaps, handling fluctuating customer volumes, and managing team dynamics under pressure often present hurdles. Adaptability and clear communication are essential to successfully cover opening, closing, or mid-shift responsibilities.
Yes, restaurants in Cabot frequently seek reliable Shift Managers to ensure full shift coverage, maintaining service quality. Consistent staffing is crucial to meet customer expectations and operational standards in busy burger restaurants like Five Guys.