NexlintoGeneral Manager
Company : Five Guys
Location : Colden, NY, 14033
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Colden, NY has a modest demand for general managers, especially in fast-paced restaurant settings like Five Guys. Competition is moderate, with employers seeking candidates who bring strong leadership and adaptability to thrive amidst local business growth and community preferences.
Given Colden’s reasonable cost of living, general manager salaries here tend to align with regional averages. This balance allows candidates to expect compensation that supports a comfortable lifestyle, reflecting local economic conditions and industry standards in food service management.
Exceptional people skills top the list, with emphasis on motivating diverse crews and maintaining fluid communication. Energy, stamina, and adaptability also define success, ensuring a manager can handle dynamic shifts while fostering a collaborative culture that drives operational excellence.
Prior restaurant leadership equips managers with insights on fast-paced service, team rotation, and customer engagement vital for Five Guys. Familiarity with inventory control and cost management further boosts operational oversight, aligning daily actions with brand standards and financial goals.
Five Guys offers growth paths extending from store-level management to regional leadership roles. Successful general managers often advance by honing coaching skills, mastering operational strategies, and embracing the company’s culture, unlocking opportunities for broader responsibilities and higher-level positions.
Five Guys values energetic leadership that fosters team unity and agility. The general manager role blends hands-on floor management with a passion for food and music, promoting an upbeat environment where open kitchens and constant collaboration shape the guest experience.
Yes, Five Guys invests in ongoing training tailored to sharpen leadership and operational expertise. These programs support general managers in adapting to high-speed environments, improving team dynamics, and driving restaurant success through continuous learning and skill refinement.
General Managers in Colden, NY typically earn between $50,000 and $65,000 annually, influenced by store performance and experience level. Five Guys also provides quarterly bonuses, enhancing overall compensation to reward leadership impact and operational success.
Balancing 8:00 am to 4:00 pm and 3:00 pm to 11:00 pm shifts requires flexibility and stamina. General managers must adeptly oversee operations across these periods, ensuring seamless crew transitions and consistent service quality while adapting to varying daily demands.
At Five Guys, standout general managers display infectious enthusiasm, quick decision-making, and a genuine team-first attitude. Their ability to maintain high energy, communicate clearly, and embrace the company’s fun, music-driven culture distinguishes them in a lively, customer-focused environment.