NexlintoShift Manager
Company : Five Guys
Location : Akron, PA, 17501
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A shift manager oversees crew coordination, ensures timely food prep, and maintains safety protocols. They boost team morale through active leadership, enabling smooth service flow during busy hours, crucial in a high-energy environment like Five Guys in Akron.
While leadership fundamentals overlap, restaurant shift managers must adeptly handle rapid customer interactions and food safety, unlike retail where inventory and sales focus dominate. Adaptability and quick decision-making stand out in dining environments like Five Guys.
Shift managers often move into assistant general manager or store manager roles, leveraging leadership experience. In Akron’s food service industry, growing into regional management or corporate training positions is also common for ambitious shift supervisors.
Five Guys provides a competitive $19/hour starting wage paired with shared tips and bonuses. Their secret shopper program rewards excellent service, and free meals during shifts add value, creating a motivating environment distinct from typical fast-food management gigs.
Five Guys promotes a flexible schedule allowing shift managers to balance personal commitments while accessing full-time hours post-training. This approach suits Akron’s workforce seeking steady income plus adaptability in a demanding restaurant setting.
Shift managers in Akron typically earn around $19 per hour starting wage, with additional income from shared tips and performance bonuses. Combined with medical and 401(k) options, this package aligns competitively with local hospitality management salaries.
Akron’s market for shift managers is moderately competitive, especially in popular franchises. Applicants boost their chances by highlighting leadership experience, customer service excellence, and adaptability to fast-paced environments like Five Guys.
Many assume shift managers only oversee scheduling, but the role demands active team leadership, quality control, customer interaction, and operational problem-solving—key to maintaining Five Guys’ high standards during each shift.
While 1-2 years of leadership in a restaurant or retail setting is preferred, Five Guys values candidates with strong communication skills and a proactive attitude who are eager to grow, making the role accessible to motivated individuals.
Five Guys emphasizes team-driven energy, generous tip sharing, and a secret shopper bonus program, fostering a unique culture. Shift managers here often find more direct involvement in quality control and staff development compared to other fast-food chains.