Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Five Guys offers a dynamic environment with cross-training across stations, fostering versatility unlike many single-task roles nearby. The emphasis on fresh food preparation and a lively, team-focused culture sets it apart from other Middletown eateries, appealing to those eager for hands-on, fast-paced restaurant experience.
Balancing speed and quality during peak hours in a high-energy setting can be demanding. Additionally, adapting to multiple stations and maintaining friendly service in a bustling restaurant requires strong multitasking and communication skills specific to Five Guys’ operational style.
Many Five Guys Team Members advance by gaining leadership roles or specialized station expertise. Middletown branches often encourage internal promotion, making it feasible to transition from team member to shift supervisor or management with proven dedication.
Successful Team Members combine a positive attitude with adaptability, strong teamwork, and attention to detail. Being able to thrive in fast-paced shifts while maintaining food safety and customer service standards is crucial for standing out in this role.
Middletown’s growing population drives steady demand for restaurant workers, but competition remains moderate due to multiple dining options. Candidates with flexible availability and prior customer service skills often have an edge in securing positions quickly.
While no formal certification is mandatory, familiarity with New Jersey’s food handling and safety regulations can boost employability. Five Guys values candidates who understand local health standards and demonstrate compliance during training.
Starting pay typically aligns with New Jersey’s minimum wage, currently around $14 per hour, with potential increases based on experience. Additional earnings may come from tips and performance bonuses, making the overall compensation competitive for entry-level restaurant roles.
Unlike retail roles focused on sales and inventory, Five Guys Team Members engage directly in food prep, cooking, and customer interaction. The pace and multitasking demands are more intense, requiring hands-on work and adherence to strict cleanliness and safety protocols.
Shifts are fast-moving with varied responsibilities including grilling, frying, order assembly, and cash handling. Team Members must juggle multiple duties efficiently while maintaining a welcoming atmosphere for customers throughout busy periods.
Five Guys offers employee food discounts, flexible scheduling options, and opportunities for tips, which create a rewarding environment. Additionally, healthcare benefits for eligible staff make it attractive for those seeking stability alongside part-time or full-time roles.