NexlintoShift Manager
Company : Five Guys
Location : Naugatuck, CT, 06770
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a shift at Five Guys in Naugatuck means orchestrating crew efforts efficiently while maintaining a welcoming environment. The shift manager drives team coordination and ensures every guest receives fast, friendly service, even when orders peak, balancing operational speed with quality control and staff motivation.
For a Shift Manager, especially in a fast-casual chain like Five Guys, strong interpersonal communication, quick problem-solving, and hands-on team supervision are vital. Unlike general managers, shift managers focus intensely on shift-specific execution, employee coaching, and maintaining food safety standards during dynamic service hours.
Serving as a Shift Manager can open doors to roles such as Assistant Manager, Restaurant Manager, or Operations Supervisor. This position hones leadership and operational skills, providing a solid foundation for climbing the ranks within the hospitality sector or transitioning into broader retail management roles.
Five Guys offers competitive perks in Naugatuck, including a $19 hourly starting wage, shared tips, and bonus programs linked to customer service. Employees enjoy free meals during shifts and access to medical, dental, vision, and 401(k) plans, fostering both financial and personal well-being.
The energetic, team-centered atmosphere at Five Guys means shift managers engage closely with crew members, encouraging collaboration and positivity. This culture emphasizes accountability and customer focus, prompting managers to lead by example and maintain high morale throughout their shifts.
Naugatuck sees moderate competition for shift management roles, with steady openings in fast-food and retail sectors. Candidates with prior leadership experience and solid communication skills tend to stand out. Flexibility in scheduling and readiness to handle busy shifts can improve hiring prospects locally.
Shift Managers at Five Guys in Naugatuck typically start at $19.00 per hour, complemented by shared tips and potential bonuses. This pay scale reflects the region's market rates for mid-level restaurant leadership roles, offering a competitive package for entry into management.
Five Guys emphasizes a team-driven, quality-focused approach with perks like shared tips and secret shopper bonuses, setting it apart from some chains. The role here combines hands-on leadership with a strong customer service ethos, often involving more direct interaction and feedback loops with crew members.
Five Guys looks for candidates who demonstrate dependability, a proactive attitude, and the ability to motivate others under pressure. Effective communication and a passion for quality food service are also prized, as these traits directly impact guest satisfaction and team cohesion.
While no specific certifications are mandated, knowledge of Connecticut’s food safety regulations and OSHA standards is advantageous. Familiarity with local health codes ensures smooth operation and safety compliance, which are critical to maintaining Five Guys’ high-quality standards.