NexlintoShift Manager
Company : Five Guys
Location : Burlington, NJ, 08016
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Success as a Shift Manager in Burlington’s fast-paced food scene hinges on strong communication, quick decision-making, and team motivation skills. You must inspire crew performance while maintaining high standards, adapting to local customer expectations and operational demands.
While both roles involve supervising staff and shift coordination, a Shift Manager typically holds broader responsibilities including opening and closing duties, performance coaching, and handling guest concerns, whereas a Shift Leader may focus more on direct crew oversight and task assignments.
Absolutely, working as a Shift Manager often serves as a stepping stone toward store management or district leadership. The hands-on experience gained in team leadership, operations, and customer service in Burlington’s competitive market can accelerate career progression.
Five Guys emphasizes a high-energy team culture, shared tips, and performance bonuses, which creates a motivating environment. Their commitment to quality food preparation and guest experience sets their shift managers apart from competitors locally.
Five Guys provides shift managers with flexible scheduling, free meals during shifts, and a supportive team atmosphere. Additionally, the secret shopper bonus program incentivizes excellent customer service and operational excellence.
Starting wage is approximately $19.00 per hour, complemented by shared tips and bonus programs. This compensation package reflects local market rates and rewards performance to incentivize effective shift leadership.
While formal certifications might not be mandatory, familiarity with Burlington’s health codes and food safety standards is crucial. Shift Managers should stay updated on local regulations to ensure compliance and maintain Five Guys’ quality benchmarks.
Burlington’s restaurant staffing demand fluctuates, but night and 3rd shift management positions often face less competition than day shifts, offering unique chances for candidates seeking flexible schedules or less conventional hours.
Shift Managers regularly juggle staffing shortages, customer service issues, and food safety compliance. Proactive communication, quick problem-solving, and team support are critical strategies to maintain smooth operations throughout shifts.
Yes, Five Guys provides clear advancement pathways including leadership training and skill development programs, encouraging shift managers to expand their expertise and move into higher management roles in the fast-food industry.