NexlintoShift Manager
Company : Five Guys
Location : Bloomingdale, IL, 60108
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Strong communication and quick decision-making are vital to keep operations smooth during busy shifts. A Shift Manager must motivate team members, delegate tasks efficiently, and maintain high service standards under pressure, especially in a dynamic setting like a burger restaurant in Bloomingdale.
Unlike broader managerial positions, Shift Managers focus on real-time problem-solving, staff coordination during specific time blocks, and ensuring immediate quality control. Their role is hands-on, often involving opening or closing duties, direct customer interactions, and swift adaptation to fluctuating store demands.
Many Shift Managers advance to Assistant Manager or Store Manager roles by honing leadership capabilities and operational expertise. Five Guys, in particular, supports growth through structured training, encouraging shifts into higher responsibility roles within their expanding franchise network.
Bloomingdale offers a steady demand for restaurant leadership due to its growing dining sector. However, competition intensifies with several establishments seeking experienced supervisors. Candidates with proven team leadership and customer service skills have an edge in securing these roles locally.
With starting wages around $19.00 per hour plus tips and bonuses, compensation aligns well with Bloomingdale's moderate cost of living and regional restaurant pay scales. Benefits like healthcare and 401(k) also enhance the overall package, making it competitive for the area.
While not always mandatory, certifications in food safety and workplace safety are highly valued. Many employers, including Five Guys, favor candidates who demonstrate commitment to regulatory compliance and team training, which can differentiate applicants in the local market.
Five Guys emphasizes team energy and quality consistency, rewarding employees with bonuses tied to secret shopper evaluations. Prospects should be ready to manage fast-paced operations with a strong focus on customer satisfaction and uphold the brand’s reputation for premium burgers.
Shift Managers act as frontline leaders who embody Five Guys’ commitment to a positive work environment and continuous improvement. They play a pivotal role in nurturing crew development, supporting flexible scheduling, and driving operational excellence aligned with Five Guys’ expansion goals.
Starting pay is approximately $19 per hour, augmented by shared tips and performance-based bonuses, including secret shopper rewards. This combination ensures competitive earnings for Shift Managers while encouraging high-quality guest service and efficient shift management.
Different shifts bring unique challenges; for instance, first shifts often involve opening duties and high morning traffic, while third shifts may require managing late-night operations with smaller crews. Flexibility in scheduling helps maintain balance, but adapting to varying shift demands is essential.